These extensions are terrible and I'm convinced they're deleting negative reviews on their site. Out of the box they are pretty and look great, but the moment you wash them (with their recommended shampoo!), they lose color, sheen, and get coarse.
After only 2 weeks my extensions got dry and took on a green hue after losing color. I provided photos to customer service, they admitted something went wrong and agreed to send gift card for replacement set. I received a $30 gift card to replace 2 packs of extensions. TF?
Lets not even account for the cost of having to replace extensions 2 weeks after installing. Customer service said "sorry not sorry" and mailed me a masque for my extensions. I had them removed and replaced by another brand.
I do not recommend these if you expect to actually wear them for a few months are promised. They only look good for a total of 1 week.
Reason of review: Bad quality.
Monetary Loss: $300.
Preferred solution: Full refund.