Show reviews that mention
hair extensions tape customer service service customer money quality hair extensions color
Filter review
1.0
Details
I spent over $400 for a product that 1) was NOT truly seamless, as they would have you believe. Seamless hair extensions look like they’re growing straight out of the root. These are weft extensions with a very thin, skimpy row of hair lying over the top so that it...
View full review
ID
#1293071 Review #1293071 is a subjective opinion of poster.
Product
Glam Seamless Hair Extension
Reason of review
Bad quality
I ordered a sample color ring to use to match my hair color and go for a consult with a hair stylist. Although I had hoped to move forward with tape-in hair extensions, once completing the consult with my stylist, it was decided that moving forward with extensions...
View full review
ID
#1285418 Review #1285418 is a subjective opinion of poster.

Glam Seamless - Sent the wrong color and wouldn't fix it! Crap company!

What a joke company! I've ordered extensions from them two times in the past and they sent me the completely wrong color. I sent it back to them and they sent me back the EXACT same extensions with my note included back to me. They are refusing to exchange for the correct color. HORRIBLE CUSTOMER SERVICE! SAVE YOUR TIME AND MONEY!
View full review
ID
#1284736 Review #1284736 is a subjective opinion of poster.
2.6
Details
Glam Seamless - Poor customer service after product came undone

Update by user Jul 12, 2018

7/11/18 update: NEVER heard back from Glam Seamless. I see their post on social media and they literally delete all negative reviews.

Original review posted by user Jun 12, 2018

I reached out to the Glam Seamless team when one of my tape-in extensions became 'undone' after their first wash. There was no heat...
View full review
4 comments
Anonymous
#1533718

donna bella or bellami. These are very real complaints and I'm glad I saw them prior to ordering

View more comments
ID
#1278706 Review #1278706 is a subjective opinion of poster.
Cons
  • Customer service
  • How i was treated
Reason of review
Poor customer service
Loss
$140
Preferred solution
Full refund
Wish I had read this site first. It took days before they responded to my request to return, and another week or two to send the return label. They when I asked about the difference in price - the new ones I chose were cheaper, they charged me $15 MORE than they were...
View full review
1 comment
Anonymous
#1591092

Did you open your box and then try and return it? i just received my extensions and i opened the box to see if the color matched.

ID
#1278368 Review #1278368 is a subjective opinion of poster.
Product
Glam Seamless Hair Extension

Glam Seamless - Horrible customer service.

2.1
Details
The worst customer service that there is.
View full review
ID
#1266424 Review #1266424 is a subjective opinion of poster.
Service
Glam Seamless Customer Care
Reason of review
Poor customer service
1.0
Details
Glam Seamless - DO NOT BUY FROM THIS COMPANY
Glam Seamless - DO NOT BUY FROM THIS COMPANY
First off I would like to state I am a licensed cosmetologist, I have been wearing hair extensions for over ten years. When I first purchased from this company back in 2016 the hair was amazing, it lasted over a year! My issue with the company was their tape. This tape...
View full review
7 comments
Anonymous
#1627938

I purchased tape in hair from Glam and each piece has more hair than other companies selling tape ins but the glam seamless did not hold up and had many different types of textures in each seamless piece. They also started developing split ends all over the hair .

View more comments
ID
#1256501 Review #1256501 is a subjective opinion of poster.
Product
Glam Seamless Human Hair Extension
Reason of review
Bad quality
Loss
$379
Preferred solution
Full refund
1.0
Details
In March, I ordered $400 worth of tape in extensions based on this companies Images/Videos of their product. I received the first order and was completely dissatisfied as it was not even a close representation of the product online. I sent it back and had a...
View full review
2 comments
Gesel G
#1486324

A class action lawsuit needs to happen. This is going way too far :( That's a lot of money they took from you!

View more comments
ID
#1255626 Review #1255626 is a subjective opinion of poster.
Product
Glam Seamless Hair Extension
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Full refund
nice try Miss owner of Glam Seamless but I am not a competitor or salon owner, I am a customer who wrote an honest review of my experience with Glam hair and it was not positive. From customer service to the hair itself, my experience was horrible, and for you to...
View full review
1 comment
Anonymous
#1480730

Totally agree! This is a company that could really be great and choose not to be.

The hair is a disgusting ratted mess. People will learn eventually of how bad the hair is and the company will go out of business. I feel awful for other people getting ripped off. I would NEVER wear this hair again.

It’s just not good. If a company doesn’t stand behind the product that tells you everything you need to know.

ID
#1249327 Review #1249327 is a subjective opinion of poster.

Glam Seamless - Worst hair quality

1.0
Details
Hair was great for the first 2 weeks now it’s shedding like crazy and feels like ratty doll hair. Will never buy again!
View full review
ID
#1249263 Review #1249263 is a subjective opinion of poster.
Product
Glam Seamless Hair Extension
Reason of review
Bad quality

Glam Seamless - Won't hold curls

Tried 3 different irons, high end tomlow end, tried clipping the curls for 1 hr with pins, hairspray, etc. Beach wave spray, CANNOT get them to hold curl!! Frustrating!
View full review
ID
#1246134 Review #1246134 is a subjective opinion of poster.
Product
Glam Seamless Hair Extension
Reason of review
Bad quality
Hello, I am Alexandra Cristin, the founder and CEO of Glam Seamless. I created the line because I personally have fine hair and have always wanted to wear amazing hair that wasn't to expensive. Until this day I STILL wear our hair. We sell over 6000 orders per month...
View full review
6 comments
Anonymous
#1502855

Well Alexandra, that's a nice try on your part but I'm more apt to go with the 100 reviews and pass on your product. Just because you sell a lot of "hair" doesn't mean it t isn't *** like these reviews are stating.

It looks to me like your company got greedy and switched to a cheaper supplier...happens all the time.Also, most people don't take the time to write reviews just because there's 100 bad ones here it DOESN'T mean THOSE are the ONLY COMPLAINTS I'm sure there are thousands if not tens of thousands, you just don't hear about them, at least not here on this site ( there's many more complaints btw see Google ) not to mention the people who call in, send emails, say nothing and never come back just for starters.And "celebrities wear them" so what? Tells us nothing.

And if the do wear them it's prob as bly a one time purchase to never return!No celebrity would CHOOSE Frankenstein hair unless it was for a horror movie part!Id like to hear from some of those celebrities, why don't you ask them since they're such great customers to write a review after wearing them for a month. This way we can be confident your not just trying to save your reputation.Better yet, get some regular, long term customers to send in videos of their experience, some documentaries, some more reviews....after 2017 not prior when your hair was not from horses or drains or doll manufacturers.

View more comments
ID
#1246074 Review #1246074 is a subjective opinion of poster.
Reason of review
Good customer service
3.0
Details
Glam Seamless - This is Barbie Hair, READ THIS BEFORE BUYING
Glam Seamless - This is Barbie Hair, READ THIS BEFORE BUYING
Listen, do not buy this hair. I've been wearing human hair extensions for 10 years. I started with clip ins from Sally's Beauty, and then upgraded to Milk + Blush human hair clips. After 3 years I decided I wanted tape-ins and my hair dresser told me to get Babe...
View full review
13 comments
Anonymous
#1669853

Yes! worst hair ever!

View more comments
ID
#1241405 Review #1241405 is a subjective opinion of poster.
Product
Glam Seamless Human Hair Extension
Pros
  • Photos of hair
  • Marketing
  • Videos
Cons
  • Refund policy
  • Hair quality
  • Hair description misleading
Reason of review
Bad quality
Loss
$350
Preferred solution
Let the company propose a solution
2.1
Details
Glam Seamless - Submit your complaints to the Federal Trade Commision also!

Update by user May 23, 2018

They refuse to refund my money. Even though the product tab is CLEARLY a factory defect, and I couldn't even SEE the tab until I opened the package.

They want ME to pay shipping to return these ONLY for an exchange.

I don't want an exchange. I want a REFUND grrr!

Original review posted by user Apr 23, 2018

This...
View full review
2 comments
Ayub
#1609498

After my issue is resolved with them, I will be filling a complaint with the FTC and BBB. I'm hoping to help other women. It's terrible what they are doing to people!

View more comments
ID
#1239101 Review #1239101 is a subjective opinion of poster.
Product
Glam Seamless Human Hair Extension
Reason of review
Return, Exchange or Cancellation Policy
Loss
$107
Preferred solution
Full refund

Glam Seamless - Awful

1.0
Details
They charge you so much for extremely low quality extensions. They are unbelieveably thin so you have to buy multiple packs, such a money grab. Plus they don't do any exchanges or returns. DO NOT WASTE YOUR MONEY!!!!! such a joke of a business
View full review
ID
#1231361 Review #1231361 is a subjective opinion of poster.
Product
Glam Seamless Hair Extension
Reason of review
Bad quality