Glam Seamless
Reviews and Complaints

Horrific Experience!

My hair stylist recently put the glam seamless hair extensions in my hair. She had used them on many of her clients and they came highly recommended. I was so excited to have the extensions. One of the main reasons being that my wedding is coming up on April 6.

I had the extensions in for about 3 weeks and during that time the hair from the extensions was falling out, rapidly. After sharing this with my hair stylist several times she asked me to come in so we could take them out. When we took them out we were horrified to see that the hair had completely fallen off of all the tape.

We contact Glam Seamless and they told us to send them back to them.

After shipping them back Glam Seamless contacted my hairstylist and shared that they could not replace the extensions because the color was temporarily out of stock. They shared that the product would be back in stock in May. Without consulting us, they went ahead and issued a store credit. Why would we want a store credit if we weren't going to be able to purchase the correct product?!

I have now personally tried to reach out to Glam Seamless to speak to them about refunding our original form of payment so that I can purchase extensions for my wedding elsewhere, however, no one from the organization has taken the time to contact me to resolve this issue.

So now, I am out over $1000.00 and have no extensions for my big day.

-A VERY UNHAPPY BRIDE.

I wore my extensions for a week I bought the gray, platnum blonde and lilac, which also came pink not purple. Because my hair was platnium blonde I had to use a blonde care shampoo to keep my hair not brassy.

Upon indirect contact with the shampoo my extensions turned purple! No hair should do that when I contacted customer service they dont care that it happened or about my complaints and have blocked me from all platforms. Your first red flag should be there are no negative reviews on their page they delete them all!

These extensions are over processed thin garbage and so are all of the fake reviews. If you try to leave a review on their site it gets deleted and they block you on all platforms!

I reached out to the Glam Seamless team when one of my tape-in extensions became 'undone' after their first wash. There was no heat applied and they were professionally installed.
Their response was to blame my stylist (see attached photo). They even asked for her name and number saying they would call her and advise her how to properly install the extensions (can't make this stuff up) . This was all via email. After asking for a refund, there was no follow-up.
I would not recommend purchasing any products from this company. The customer service is horrible.
Also - I attached a photo of their response. I'm no grammatical guru but I had to read their response twice just to make sense of it.

Today I received my Glam Seamless order of 4 packs of invisible Tape-ins. I paid $503.97 for the 4 packs of hair which will cover only half of my head because they are extremely thin, and $11.99 for shipping. The colors are all marked 18A/60, but two of them are completely different colors!!!

Upon requesting to return the hair extensions, I noticed they are charging me around $12 restocking fee for color inconsistency and mistake in quality check!! Unbelievable!!

I went on their website to find replacement for these ridiculously thin and expensive extensions but wasn't able to because they are SOLD OUT of majority of the colors and lengths!!

I have an appointment with my hair dresser this Saturday and no extensions to use - I cannot afford to purchase extensions directly from my hair dresser because this company does not give you your money back!!

They don't refund AND they don't have replacements available in stock to do an exchange either.. are they going to take my money, sit on it and collect interest on my money while I'm waiting for them to one day restock the hair color/length that I need? This is by all means illegal!!

I'm literally screwed out my of $500 plus dollars!!

I can't believe they are able to do this to people! I am going to let everyone know how this company screwed me out of my hard earned money. I am also going to search for any attorney because it is illegal to hold on to someone's money when you don't have the merchandise to replace it with.

I have been doing hair for 8 years and installing extensions is one of my specialties. This hair quality goes to crap within 3 weeks when really the hair should be good for at least a year with spending $750.00!!

The hair literally feels like Doll hair and starts dreading even if you use leave in conditioner or hair masks.

I even did not use any sort of heat on them as well and still the condition of the hair is CRAP. The customer service wasn't even better you would think that if a person spends that much money on the hair and shipping that they would want to help the customer but instead they ignore your email and I got no response.

DO NOT GET THIS HAIR!

This company sends the extensions in a sealed package, where you can not investigate what you got until you break the seal. If the item is wrong, which it OFTEN is, you can only return it for store credit.

In order to return your item you have to pay a shipping fee AND a restocking fee to them, usually at high cost and taken out of your "store credit". So after you are out 50 dollars for a restocking fee, you can use your "credit" to get extensions that they may or may not send the right ones.
I could not see the tabs of my Glam Strands i purchased untill I opened the package and looked. They were not as advertised on their website and videos.

On the website and videos, the glam strands look like small Invisi tape ins, and are advertised as such. These "glam strands" have a thick tab, with sew lines and look like regular tape ins that have been cut.

Dear Alexandra (if it was truly you on the review you posted)... I'm sure that some of the bad reviews here are from people who were hoping to save some money and do it themselves BUT I myself am a LICENSED STYLIST for almost 15Years and have been using and installing your extensions for almost 2 years.

Quick background, like I said I have been licensed for almost 15 years and have been a certified extension installer by 3 different brands and then came across your company. At the beginning your hair quality WAS great. It WAS beautiful and it WAS pretty much hassle free....BUT now that you have "expanded" (so I was told by your employees) and the hair is ABSOLUTELY HORRIBLE now. I had my last THREE orders have matted tangled fried looking disasters your company calls quality hair.

And when I brought it to your attention I actually had your VP Chloe tell me that maybe your company and I are not a good fit anymore....OH I'm sorry that when I or my clients spend upwards of $600 on hair we want it to be RIGHT!!! So because of that I guess I should take my business elsewhere. I sure hope others come across this and know that when they say that with all the salons and stylists that use your hair there are zero complaints THAT IS ABSOLUTELY UNTRUE !!!!! I have complained myself and I know of other stylist who also have....So please beware!!!

When there are this many negatives, there's got to be a reason.....Just wish I actually came across this sooner....Good luck if you have any issues with them. Oh and these are just a couple photos to show what the hair does on its own.....Have plenty more but figured these were good enough