Glam Seamless
Reviews and Complaints
17.6K
CLAIMED LOSSES
156
TOTAL REVIEWS
84.2K
PAGE VIEWS
4
ISSUES RESOLVED
New Reviewer
Not quality extensions
I ordered the hair extension in Sept 2018. I received the extensions and had them put in my hair by a stylist. When the stylist opened the packs of hair - they didn't look good - very thin - very stringy. I emailed the company on 9/21/18 and was told no refund would be issued because 100% of the hair would need to be returned and since it was trimmed (because lets face it, I paid a ton of money to buy them and also to have them put in and the hair looked like *** so the stylist trimmed it so it would look somewhat better). I would not recommend this company at all. I paid a lot of money - very poor customer service and policy. Never refunded. Feel like a victim and a fool. Such BS!
ID
Location
Mooresville, North Carolina
Product
Glam Seamless Human Hair Extension
Cons
- Bad hair quality
- Horrible tangled mess
Reason of review
Bad quality
Loss
$280
Consumer
I just want to tell every woman to stop and run! This company isn't honerable. After ordering extensions that never came I was told "not our problem". I called USPS that stated they printed a mailing label but they had never sent any product out. So of course USPS says they can't even track it because they are being deceitful and you can't just not scan a package and mail it and pray it gets anywhere. After reading several reviews about others having the same issue I'm so mad I didn't take the time to see how reputable this company actually was.
1 comment
ID
Location
Houston, Texas
Service
Glam Seamless Customer Care
New Reviewer
Tangled Horrible Mess
Tangled mess -I've bought their Invisiwefts twice and the same thing happened both times. The first time they starting matting horribly after about 2 weeks. I use Pureology shampoo and conditioner which is a very high quality shampoo. I thought that maybe I got some bad extensions. I decided to try again with the same kind just s different color. Had my stylist install them. They were good for the first install. The second install is when they started tangling and matting so so bad. I had to have my stylist put layers/blending the hair since they are so thick they look unnatural unless your hair's perfect. I won't waste my money next time. I'll go back to those "other brands". I've used many types and brands of extensions for going on almost 4 years so I'm not inexperienced on the maintenance.
1 comment
ID
Location
Branford, Connecticut
Product
Glam Seamless Hair Extension
Cons
- Horrible tangled mess
Reason of review
Bad quality
Loss
$400
New Reviewer
I have been doing hair for 8 years and installing extensions is one of my specialties. This hair quality goes to crap within 3 weeks when really the hair should be good for at least a year with spending $750.00!! The hair literally feels like Doll hair and starts...
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2 comments
Renee B
#1769981
Why isn't there a class action lawsuit in place against Glam Seamless?? I am so disgusted that they are taking advantage of people. They swear its real hair and I am with you - its like doll hair.
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ID
Location
Vancouver, Washington
Product
Glam Seamless Human Hair Extension
Reason of review
Bad quality
Loss
$750
New Reviewer
Bad Quality
Glam seamless has horrible hair quality - does NOT feel like real hair. The tape sections are far too large and too thick, and are uncomfortable. Which results in fake looking hair. The hair basically feels like straw after a week - POOR QUALITY. And the color faded and turned bleach blonde after two washes. Do NOT use this company for your extensions. Not to mention I paid for express shipping and didn't get the extensions in the guaranteed time frame. I purchased extensions from another site - one that wasn't even super high quality - and they were ten times better than Glam Seamless. Don't waste you're money with this company - you will definitely be disappointed. And Customer service basically said too bad, our hair always fades, we don't refund for that!
ID
Reason of review
Bad quality
Loss
$40
Preferred solution
Full refund
New Reviewer
Horrible return policy
You cannot actually look at and feel the hair before returning. I want see the hair out of the box but if the deal is broken- you cannot return. I cannot really tell what the color is but don’t think it’s a match. I can only get a credit and have to pay $12.95 for shipping. I need the hair for an event coming up and now will not have time after waiting for the credit to hit and trying to order again. Will not use this company for extensions ever again and would not recommend.
ID
I ordered the Beach Blonde (613) clip in hair extensions. When they first arrived they looked beautiful. They were thick from top to bottom which was awesome. The hair was a little too warm and didn't match my hair perfectly so I washed them with purple shampoo....
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ID
Product
Glam Seamless Human Hair Extension
New Reviewer
I bought 5--$ worth of tape ins and spend 200 to get them installed. The first time I tried to flat iron the hair it completely burned, turned black and crispy and broke off. These are not 100% human hair as advertised, I had to get them taken out and I sent them back...
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ID
Location
New York, New York
Product
Glam Seamless Hair Extension
Cons
- Hair quality
Reason of review
Bad quality
Loss
$500
Preferred solution
Full refund
New Reviewer
Very Disappointed
I spent over $400 for a product that 1) was NOT truly seamless, as they would have you believe. Seamless hair extensions look like they’re growing straight out of the root. These are weft extensions with a very thin, skimpy row of hair lying over the top so that it covers the plastic weft, but if you move that thin layer, you can clearly see they’re just plain old tape-ins Which brings me to point 2) these TAPE INS (masquerading as skin wefts) are some of the skimpiest I’ve ever bought. The weft is so thin and cheap that I was looking for volume only, and after spending $400 on hair, I didn’t have enough to get the job done. 3) I could, and would spend $400+ on very high quality hair, because it lasts for many, many years (just like the hair on your head). What I would NOT spend that kind of money on - would be cheap Amazon hair that you have to throw away after one use because the hair is matting and tangling - which is exactly what happened. FOUR HUNDRED DOLLARS, PEOPLE - AND THIS HAIR LASTED THREE WEEKS! 4) I waited for MONTHS for these nasty, thin, skanky things to come in stock. Imagine how disappointed it would be to wait for months on end, constantly checking back to see if they’ve replaced their stock of “seamless” extensions, only to spend hundreds of dollars for hair that is NOT seamless, and looks absolutely disgusting and is unwearable. You guys should do the world a favor and shut your doors. You misrepresent your product at the expense of your customers. Don’t buy from them!
ID
Product
Glam Seamless Hair Extension
Reason of review
Bad quality
I ordered a sample color ring to use to match my hair color and go for a consult with a hair stylist. Although I had hoped to move forward with tape-in hair extensions, once completing the consult with my stylist, it was decided that moving forward with extensions...
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ID
Sent the wrong color and wouldn't fix it! Crap company!
What a joke company! I've ordered extensions from them two times in the past and they sent me the completely wrong color. I sent it back to them and they sent me back the EXACT same extensions with my note included back to me. They are refusing to exchange for the correct color. HORRIBLE CUSTOMER SERVICE! SAVE YOUR TIME AND MONEY!
ID
New Reviewer
Update by user Jul 12, 2018
7/11/18 update: NEVER heard back from Glam Seamless. I see their post on social media and they literally delete all negative reviews.
Original review posted by user Jun 12, 2018
I reached out to the Glam Seamless team when one of my tape-in extensions became 'undone' after their first wash. There was no heat...
4 comments
PissedConsumer1533718
#1533718
donna bella or bellami. These are very real complaints and I'm glad I saw them prior to ordering
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ID
Cons
- Customer service
- How i was treated
Reason of review
Poor customer service
Loss
$140
Preferred solution
Full refund
Wish I had read this site first. It took days before they responded to my request to return, and another week or two to send the return label. They when I asked about the difference in price - the new ones I chose were cheaper, they charged me $15 MORE than they were...
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1 comment
PissedConsumer1591092
#1591092
Did you open your box and then try and return it? i just received my extensions and i opened the box to see if the color matched.
ID
Product
Glam Seamless Hair Extension
Horrible customer service.
The worst customer service that there is.
ID
Service
Glam Seamless Customer Care
Reason of review
Poor customer service
New Reviewer
First off I would like to state I am a licensed cosmetologist, I have been wearing hair extensions for over ten years. When I first purchased from this company back in 2016 the hair was amazing, it lasted over a year! My issue with the company was their tape. This tape...
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7 comments
PissedConsumer1627938
#1627938
I purchased tape in hair from Glam and each piece has more hair than other companies selling tape ins but the glam seamless did not hold up and had many different types of textures in each seamless piece. They also started developing split ends all over the hair .
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ID
Product
Glam Seamless Human Hair Extension
Reason of review
Bad quality
Loss
$379
Preferred solution
Full refund
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I had this same exact problem. This company is fraudulent!!