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2.6
Details
Glam Seamless - Poor customer service after product came undone

Update by user Jul 12, 2018

7/11/18 update: NEVER heard back from Glam Seamless. I see their post on social media and they literally delete all negative reviews.

Original review posted by user Jun 12, 2018

I reached out to the Glam Seamless team when one of my tape-in extensions became 'undone' after their first wash. There was no heat...
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4 comments
Anonymous
#1533718

donna bella or bellami. These are very real complaints and I'm glad I saw them prior to ordering

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ID
#1278706 Review #1278706 is a subjective opinion of poster.
Cons
  • Customer service
  • How i was treated
Reason of review
Poor customer service
Loss
$140
Preferred solution
Full refund
3.0
Details
Glam Seamless - This is Barbie Hair, READ THIS BEFORE BUYING
Glam Seamless - This is Barbie Hair, READ THIS BEFORE BUYING
Listen, do not buy this hair. I've been wearing human hair extensions for 10 years. I started with clip ins from Sally's Beauty, and then upgraded to Milk + Blush human hair clips. After 3 years I decided I wanted tape-ins and my hair dresser told me to get Babe...
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13 comments
Anonymous
#1669853

Yes! worst hair ever!

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ID
#1241405 Review #1241405 is a subjective opinion of poster.
Product
Glam Seamless Human Hair Extension
Pros
  • Selection
  • Website
  • Videos
Cons
  • Refund policy
  • Hair quality
  • Hair description misleading
Reason of review
Bad quality
Loss
$350
Preferred solution
Let the company propose a solution
2.7
Details
The hair itself, its {{redacted}}. Ratty, nappy. smells like barbies hair from the dollar store. Not gonna ask for my money back I have better things to do, especially after the torturous task of calling them to ask why i couldnt brush my hair and they blamed me....
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2 comments
Anonymous
#1441427

I receive my extensions a month and a half ago and when I took them out of the box they were frizzy. I called customer service and I told them what happened and the girl on the other line literally told me to use a hair mask on them!

Day one she wants music hair mask??! I said I will see what I could do because I really wanted to use my extensions. I could only use them for maybe a total of eight hours not in one day, and then I noticed one of the clips weren’t working. Since I was already emailed a label, I called customer service back and they said even though I had open the package and cut them, they still wanted to satisfy Me and make sure the customer service to was to my liking and told me to mail them back.

Fast forward to weeks later I was given an order ID number after I was given the runaround telling me the manager wasn’t available by phone but yet the girl I was speaking to just texted her and got an order ID for me and now nobody will answer the number since my cell phone number is pulling up my account every time I call into the center. They are holding my hair extensions hostage Because they have not returned the ones I sent back and they have not sent out my new hair extensions. Not only am I calling the attorney general I am also calling the Better Business Bureau. I cannot believe they literally think they are going to steal peoples money like this.

The product is average at best. I have hair extensions that were a fraction of the price where the clippings still work and the hair is still holding up. I say buyer beware and do not waste your money. Also, one of the responses was literally written in some Asian language which I believe was Chinese or Japanese.

It was not a Korean.And that in itself tells you it was spam. If I do not hear back from someone tomorrow, I guarantee you I will wind up getting them sometime this week after they get the phone call they are going to get. This one is not playing at all the better return my original extensions back to me and or exchange My hair extensions ASAP!

I didn’t even have them for more than three weeks! And I definitely did not wear them for three weeks

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ID
#1197040 Review #1197040 is a subjective opinion of poster.
Product
Glam Seamless Synthetic Hair Extension
Pros
  • Shade of color
Cons
  • Exchange policy
  • Product and customer service
  • Quality of hair and packaging
Reason of review
Bad quality

Glam Seamless - The worse experience ever!

2.6
Details
Glam Seamless - The worse experience ever!
I had contact the company inquiring about blue tape replacement tape! Is a chame the kind of people they’ve working answering the emails, what a bad response I received will attached screenshot, and the worse part the new replacement tape tabs don’t work I’m finding my self retaping every time I wash hair!!!!!!!! Not GOOood!!! ️️️Read the email attached!
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ID
#1188598 Review #1188598 is a subjective opinion of poster.
Product
Glam Seamless Hair Extension
Reason of review
Bad quality

Glam Seamless - Worst on the market

2.5
Details
My extensions knot up constantly. I have to brush them every 5 minutes or they knot and matte up. I use high end products, deep conditioning masks, lotions, oils, leave in conditioner ... I even will soak them in coconut oil for 12 hours and nothing helps. I’ve used extensions for over 7 years. These are terrible. I’d never buy again or recommend to anyone.
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ID
#1183628 Review #1183628 is a subjective opinion of poster.
Product
Glam Seamless Hair Extension
Reason of review
Bad quality

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Glam Seamless - Rip off!!!!!

3.0
Details
Glam Seamless - Rip off!!!!!
First batch I ordered was amazing - then it all went down hill from there - ordered same batch and had it installed today - wow! Ombré looks dip dyed - Colour is the same buy the tone is off and guess what they offered me after sending a pic - $20 Credit! As if! I spent over $1000 with them just for this batch! Do not buy from glam seamless!
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ID
#1114674 Review #1114674 is a subjective opinion of poster.
Product
Glam Seamless Hair Extension
Reason of review
Not as described/ advertised
2.5
Details
I recently purchased Remy Tape-In hair extensions from Glam Seamless and was excited to get them. I soon realized I should NOT have been! Each weft contained so many hard pieces of "hair". They were wiry and frizzy and this was right out of the package. I tried some...
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2 comments
Marceline
#1365410

YOU SEND OUT AWFUL DAMAGED DEFECTIVE HAIR AND THEN TELL THE CONSUMER THERE IS NO RECOURSE AND WE ARE STUCK WITH THEM. YOU GUYS SUCK AND I AM SPREADING THE WORD TO ALL THE WOMEN OUT THERE...STAY FAR AWAY FROM GLAM SEAMLESS!!!

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ID
#1007572 Review #1007572 is a subjective opinion of poster.
Product
Glam Seamless Hair Extension
Pros
  • Variety
Cons
  • Quality of hair
Reason of review
Bad quality
Loss
$220
Preferred solution
Let the company propose a solution
2.8
Details
I paid $250 for clip in extensions. The way that the hair was packaged made it almost impossible to tell if it really matched my hair without taking it out (which voids the ability to return). Of course they didn't match but then I was stuck with them. I'll say that...
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2 comments
Marceline
#1365421

YOU SEND OUT AWFUL DAMAGED DEFECTIVE HAIR AND THEN TELL THE CONSUMER THERE IS NO RECOURSE AND WE ARE STUCK WITH THEM. YOU GUYS SUCK AND I AM SPREADING THE WORD TO ALL THE WOMEN OUT THERE...STAY FAR AWAY FROM GLAM SEAMLESS!!!

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ID
#882843 Review #882843 is a subjective opinion of poster.
Location
Ashland, Virginia
Product
Glam Seamless Hair Extension
Reason of review
Bad quality

Glam Seamless Hair Extension Review

2.8
Details
I lost 5 pieces of tape-in extensions in the first week after installation. Their tape sucks! Hair quality is ok so far, but they really need to upgrade their tape to make it stickier. I've worn extensions for 10 yrs, and with other brands of tape-ins, will usually only lose 1 or 2 pieces in a six week period. There is definitely a problem with this product!
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ID
#872153 Review #872153 is a subjective opinion of poster.
Location
La Quinta, California
Product
Glam Seamless Hair Extension
Reason of review
Bad quality

Resolved: Glam Seamless - If I could give negative stars I would.

2.8
Details
Such a shame Glam Seamless doesn't feature a review tab on their company FB...probably for GOOD reason. I've purchased six packs of tape-ins this past year, excellent quality. Purchase a set of clip-in 22"...mind you, there's no sample weft before you open & void the warranty. I opened them assuming I was in good hands because I've purchase from them before, absolutely terrible. I immediately contacted them via email the Friday I received them. I let them know I was a frequent buyer & this product doesn't come close to the quality I've received from them before. They asked for a pic Monday, I sent 2 pics explaining I tried to smooth them & clearly you can see how RATTED these extensions are!! They came thin, not true to volume from root to ends & had split ends....they responded to my pics & stated they would offer 50$ to my next purchase. There will NEVER be a next purchase with this company. They said they can no longer re-sale them because I opened them & tried them on ONCE. I'm no stranger to hair extensions, this was absolutely the worst product. Offered no resolutions that make up for the $250 loss I'm about to toss in the trash. They can't resale this garbage so I guess I will *** the 250$ bullet & go order a set from a better company. Thanks for nothin Glam Seamless!!
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2 comments
Anonymous
#1191012

What do we do now? We all have no $$ left for new hair and are left with terrible hair?

Anonymous
#1142859

So sorry to hear you ALSO LOST OUT ON $$$....I had the same exact problem except mine was the $400 a pack extra Virginia straight hair tape in( that's defiantly NOT suppose to TANGLE/MATT....I ORDERED ONE BEFORE THEN ORDERED ANOTHER TOTAL $850 something with other over night shipment. I OPEND AND IT FELT GREAT PAID $500 to install BUT DID NOT TANGLE UNTILL FIRST WASH????? WHAT do I do now ????SO DISAPOINTED

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Resolved
ID
#809572 Review #809572 is a subjective opinion of poster.
Location
Merced, California
Pros
  • Previous tape-in products
Cons
  • Customer service
  • Current quality
  • Quality of hair
Reason of review
Poor customer service
Loss
$250
Preferred solution
Let the company propose a solution
3.0
Details
I purchased the 22inch wavy extensions and paid $269 for two packs PLUS $70 next day shipping -_- The hair itself is good quality, lays flat, is thin and soft. BUT If they weren't applied with heat they just fell out. I could literally peel them apart myself and take...
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3 comments
Anonymous
#1052661

Hey i am looking to do my take in's again:) When i was getting them done it wasn't by glam seamless it was by great lengths. I was always instructed to shower before hand but just shampoo and no conditioner and no hair prodcts so that the adhesive would stay, they also added a glue ontop of the tape.

So maybe go to a beauty supply store in your area and pick up some better but cheaper adhevie and glue. Then you wont have to deal with calling and you can go right into the store and not have to pay for shipping for a little thing of tape.

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ID
#641196 Review #641196 is a subjective opinion of poster.
Location
Chandler, Arizona
Pros
  • Quality of the hair
Cons
  • Quality of the tape
Reason of review
Damaged or defective
Loss
$330
Preferred solution
Send me a new set that is NOT defective.

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