Glam Seamless
Reviews and Complaints
Reviews Chart
$15.8K
CLAIMED LOSSES
148
TOTAL REVIEWS
83.1K
PAGE VIEWS
4
ISSUES RESOLVED
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Verified ReviewerGlam Seamless - Disgusting product - HORSE HAIR
I had a severe allergic reaction to the most recent batch of hair from glam seamless. Ive spent thousands of dollars on their hair only to have matted wads of hair that has damaged my real hair. My allergist confirmed that this is HORSE hair hence the reason for my reaction. Disgusting, Glam Seamless. I emailed you and you sent some generic response refusing to refund me and advising you do not offer refunds after the fact, despite the fact that you are marketing a product that is NOT what you disclose. Breach of contract. Next, you will hear from my attorney and Ill pursue far more than the one time refund I was originally seeking.
User's recommendation: DO NOT BUY this HORSE HAIR!!!
ID
Product
Glam Seamless Hair Extension
Cons
- Hair quality
- Restocking fee
- Junk they sent me when i re-ordered
Loss
$600
Preferred solution
Full refund
Glam Seamless - Do not buy
I ordered tape ins on Black Friday because of their sale $89 for a pack, usually their pack comes with 20 pieces I ended up paying $195 for 2 packs thinking I was getting 40 pieces, thought wrong they sent me 10 pieces in each pack what type of sale is this when regular price is 20 pieces for $109 and now I have to pay restocking fee and shipping and all this because they fall advertise.
ID
Product
Glam Seamless Hair Extension
Pros
- Full priced items are good quality
Cons
- Return policy
- Hair description misleading
Reason of review
Not as described/ advertised
Loss
$195
Preferred solution
Full refund
Not only has the quality changed for sure over the years, they also seem to not care about their customers at all. My hair is a different color now and I reached out through email, Instagram, and text as the site say you can also do for a color match. It’s been over a...
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ID
Cons
- Customer service
- How i was treated
Reason of review
Not as described/ advertised
Glam Seamless - Never received product won't refund my money or send my order
Never received order. Contacted customer service and nothing. Told me I should've selected insurance at checkout but was never given the option. The first day it was scheduled to arrive they said they can and no one answered but I was home all day no one came and no note on door. Then it said it was delivered and signed by some name I've never heard of. They refuse to replace or refund.
ID
Cons
- Never received
Reason of review
Poor customer service
Loss
$111
Preferred solution
Full refund
Glam Seamless - Never received product won't refund my money or send my order
Never received order. Contacted customer service and nothing. Told me I should've selected insurance at checkout but was never given the option. The first day it was scheduled to arrive they said they can and no one answered but I was home all day no one came and no note on door. Then it said it was delivered and signed by some name I've never heard of. They refuse to replace or refund.
ID
Location
Saint Paul, Minnesota
Service
Glam Seamless Shipping Service
Glam Seamless - Waste of Money
I purchased the “wavy” ash blonde 20” extensions because I naturally have curly hair and the straight extensions look trashy with my natural curls. They wavy extensions are not curly AT ALL even though they advertise them to be (look nothing like the picture). NOT ONLY THAT over half of them fell out within a week of putting them in LESS THAN A WEEK. I emailed their support team to see if I can return to get my money back, no response. So Glam Seamless if you see this, PLEASE EMAIL ME BACK!!! I want my money back. You can keep your scam of extensions.
ID
Product
Glam Seamless Hair Extension
Cons
- Product and customer service
- Extensions
- Return policy
Reason of review
Damaged or defective
Loss
$300
Preferred solution
Full refund
Glam Seamless - Bad product and bad service
They do not refund your money, only give credit. Then they returned the product to me after i had shipped it back to them so I could get the credit. really bad customer service. WARNING don't buy from them.
ID
Product
Glam Seamless Hair Extension
Cons
- Customer service very bad
- Did not refund my money
- Product and customer service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$200
Preferred solution
Full refund
Glam Seamless - Fed ex service
I ordered some hair & it was to be fedexed the next day. They charged me $12 for signature + shipping. I never received the pkg and when I looked at the shipping date I found out it went out on the day I should have been receiving my order. I never got my hair, don’t know what happened, so my bank disputed the charge. Got my money back but tried to order halo hair 1 month later and was informed I cannot order from them any longer due to my dispute.
ID
Service
Fedex Delivery Service
Reason of review
Problem with delivery
Glam Seamless - Bad customer service
BAD CUSTOMER SERVICE. OFFER NO REFUNDS EVEN THOUGH IT IS THEIR FAULT. THEY PROMISED A 5-10 DAY DELIVERY WHICH I PAID, RECEIVED THE ITEM AFTER A MONTH. I EVEN RECEIVED TWO ITEMS OF AN ORIGINAL ORDER OF JUST ONE. MESSED UP!
ID
Location
Kingman, Arizona
Compare Companies
Glam Seamless
148 reviews
VS
Hotheads
87 reviews
I wore my extensions for a week I bought the gray, platnum blonde and lilac, which also came pink not purple. Because my hair was platnium blonde I had to use a blonde care shampoo to keep my hair not brassy. Upon indirect contact with the shampoo my extensions turned...
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ID
Location
Casper, Wyoming
Product
Glam Seamless Human Hair Extension
Pros
- Previous tape-in products
Cons
- Junk they sent me when i re-ordered
Reason of review
Bad quality
Loss
$705
Preferred solution
Full refund
I ordered the hair extension in Sept 2018. I received the extensions and had them put in my hair by a stylist. When the stylist opened the packs of hair - they didn't look good - very thin - very stringy. I emailed the company on 9/21/18 and was told no refund would be...
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ID
Location
Mooresville, North Carolina
Product
Glam Seamless Human Hair Extension
Cons
- Horrible tangled mess
- Bad hair quality
Reason of review
Bad quality
Loss
$280
I just want to tell every woman to stop and run! This company isn't honerable. After ordering extensions that never came I was told "not our problem". I called USPS that stated they printed a mailing label but they had never sent any product out. So of course USPS says...
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ID
Location
Houston, Texas
Service
Glam Seamless Customer Care
I have been doing hair for 8 years and installing extensions is one of my specialties. This hair quality goes to crap within 3 weeks when really the hair should be good for at least a year with spending $750.00!! The hair literally feels like Doll hair and starts...
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1 comment
Why isn't there a class action lawsuit in place against Glam Seamless?? I am so disgusted that they are taking advantage of people. They swear its real hair and I am with you - its like doll hair.
ID
Location
Vancouver, Washington
Product
Glam Seamless Human Hair Extension
Reason of review
Bad quality
Loss
$750
I spent over $400 for a product that 1) was NOT truly seamless, as they would have you believe. Seamless hair extensions look like they’re growing straight out of the root. These are weft extensions with a very thin, skimpy row of hair lying over the top so that it...
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ID
Product
Glam Seamless Hair Extension
Reason of review
Bad quality
First off I would like to state I am a licensed cosmetologist, I have been wearing hair extensions for over ten years. When I first purchased from this company back in 2016 the hair was amazing, it lasted over a year! My issue with the company was their tape. This tape...
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7 comments
I purchased tape in hair from Glam and each piece has more hair than other companies selling tape ins but the glam seamless did not hold up and had many different types of textures in each seamless piece. They also started developing split ends all over the hair .
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ID
Product
Glam Seamless Human Hair Extension
Reason of review
Bad quality
Loss
$379
Preferred solution
Full refund
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I had this same exact problem. This company is fraudulent!!