Glam Seamless
Glam Seamless Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Glam Seamless has 1.8 star rating based on 114 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Selection, Variety, Website.
Cons: Customer service, Exchange policy, Extensions.Recent recommendations regarding this business are as follows: "Garbage Hair Extensions", "No! dont do it…go elsewhere!", "Scottie and Ashton", "They directly lied to me, and refuse to refund OVERPROCESSED hair", "But bombay hair".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Glam Seamless has 1.8 star rating based on 114 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Selection, Variety, Website.
Cons: Customer service, Exchange policy, Extensions.Recent recommendations regarding this business are as follows: "Garbage Hair Extensions", "No! dont do it…go elsewhere!", "Scottie and Ashton", "They directly lied to me, and refuse to refund OVERPROCESSED hair", "But bombay hair".
Most users ask Glam Seamless for the refund as a solution to their issues.
Review authors value the most Website and Diversity of Products or Services. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Customer service was great
The issue with my email was resolved and customer service fixed it on their end so I could see my tracking number
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | West Hollywood, CaliforniaGarbage Hair Extensions
The worst fake hair ever. They claim it to be real human hair - it's not.
After one wash, they feel like french fries. Ugh, they also have it so if you take them out of the package, you can't return them.
Do not buy these! Expensive garbage.
Preferred solution: Full refund
User's recommendation: Garbage Hair Extensions
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProduct fail, customer service fail
I have used and reused other brands tape in extensions many many times. I received Glam Seamless as a gift for Christmas.
I had the others removed after 8months of use and reuse and had Glams professionally applied 3 weeks ago. The 1st 2 weeks were finethen Glam Seamless began to tangle. I always sleep on satin pillowcases and apply extension specific hair care products. Id brush my hair more often, applied professional product to detangle, hydrate etc.
whats the point of curling my hair to have to continually brush out the mats resorting to keeping it in a ponytail to avoid more tangleswhy bother having extensions
I called customer service. Spoke to Amanda. At first she said its probably the water (same water Ive used on other extensions that did not clump and tangle) then she said their hair is very delicate and they use a lot of chemicals on them(hhmmmm). Then she said theyd have to run a full investigation and though I received them as a gift and have them in my hair, they could not deal with me as I was not the person purchasing them.
Meaning my son, who knows nothing about hair other than the 2 inches or so on his own head, would have to correspond with them directly because he was the one who paid for them. He would have to disrupt his business day and deal with them as I could not! This is preposterous!
After getting the order number via a quick text to him while on the phone with Amanda, Amanda tells me, though they were purchased on Dec 15th and received on Christmas and not applied until Feb 1 (23 days ago) theyre out of warranty! Doesn't matter when the gift was received or when applied all that mattered was the date of the order.
Needless to sayGlam Seemless customer service is awful and their policies are worse. Their product is the absolute worst. Just because its expensive does not mean theyre good or worth financial lossor aggravation!
Ill go back to the less expensive product and enjoy tangle free hairbeauty does not have to hurt your head or your purse. After this experience with this product and this company, I would never recommend their product to anyone.
Seamless??? Doubtful!
- Tape is good colors are a good match
- Matty and clumpy
Preferred solution: Full refund
User's recommendation: No! dont do it…go elsewhere!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMatted and tangled
After 1 wash, my hair is always tangled and matted. I have worn hair extensions for 7 years so i know this isnt normal.
I decided to give glam seamless a chance with their products because they guaranteed their products. After reaching out to tell them and show them pictures, they said its my fault because i used olaplex shampoo and conditionr and so they wont do anything about it.
Completely disappointed! Dont waste your money!
- Cheap
- Bad quality
Preferred solution: Full refund
User's recommendation: Scottie and Ashton
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDisgusting. Directly lied to me & sent HORRIBLE product that they refuse to refund
I ordered a product that was considered "Beach waves". Later I ordered another version of the same product and received an overprocessed 3/4" tight curly mess.
They refuse to refund!
First they emailed me crap about the products being "Wavy" vs.
"Beach waves" and refused to refund.
After yelling at them and sending more pictures of the overprocessed crap they call hair, they offered to give me 1/2 the cost I spent in "credit".
Then I took screenshots of the product pictures and description calling it "Beach waves".
Even though they previously said it was NOT Beach waves and so that was why they wouldn't refund.
I had to describe what "wavy" vs. "Curly" meant in the hair world.
And lastly had to complain about their quality of product that they send out.
Then they responded with zero apology about directly lying to me and offered a "one-time" replacement IF I returned the hair that I almost threw in the garbage.
NEVER TRUST THEM!!!
- Misleading
- Inaccurate product description
- Not trustworthy
Preferred solution: Full refund, apology for LYING, and for the world to know how horrible they are.
User's recommendation: They directly lied to me, and refuse to refund OVERPROCESSED hair
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTerrible quality hair
Hair is dry and breaking off only three weeks post installation. I contacted the company and they did not help then refused my calls and e-mails.
Preferred solution: Full refund
User's recommendation: But bombay hair
Refund
I purchased something and the package never came to my home now Im still trying to find my items they blame fedex and fedex dont know anything so what do I suppose to do ??
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI want to inform others and make a better choice
I've been wearing tape in extensions for some time and I fell for glam seamless celebrities approved advertisements. So I purchased a couple packs.
First off, hair is way thinner and weighs less than other brands. Meaning, its less hair in a pack of 10 sandwiches. After 3 months (washing hair every 4-5 days, moisturizing and using minimal heat) this hair shed and thinned out so bad!! I had to get better quality hair from a different company.
Huge difference.
Properly taking care of your extensions, you can wear it up to a year. This hair is total garbage.
Don't bother.
- Looks good in a box and first few months
- Hair quality
- Horrible tangled mess
- Quality of hair
User's recommendation: Don’t bother. Save money and invest in bellami or other brand
Refund
You were supposed to issue me a refund per our conversation and clip ins were returned weeks ago to you.
- First order they sent me
- Junk they sent me when i re-ordered
- Hair quality
- Restocking fee
Preferred solution: Full refund
User's recommendation: Do not buy from them
Not of good quality TERRRIBLE
I purchased 1100 dollars in hair from glam seamless only to be completely let down by the quality. I have been using extensions for years and I have had every type of extension but I have stayed with Remi or hot heads hair and never had ANY of the issues I have experienced with Glam seamless.
I was suggested to purchase them by a hair stylist near a new location I moved. After wearing them a few weeks and washing them maybe 2-3 times they were unmanageable. If I even attempted to wear them down they tangled up in such a mess it was impossible and embarrassing! They cannot hold curl it just falls out 10min after you curl it all.
It looked like I had never brushed my hair in my life. Not only that they constantly shed. Not talking a little shedding like a ton anytime I brushed my hair it was unbelievable. I thought maybe I got a bad batch of hair so like an idiot I purchased another set for 600 more dollars in a shorter length.
This batch of hair was even worse! There is no way that this is real hair it looks and feels like the hair you would get on a Barbie doll which is synthetic. They have to be mixing real and fake hair together. This is not acceptable!
My hard earned money is down the drain ... literally.
- Selection
- Customer service
- Hair description misleading
- Product and customer service
Preferred solution: Let the company propose a solution
User's recommendation: Do Not Buy!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe hair is in Unacceptable condition.
The customer had three packs of wavy hair in for one day and one night. The hair was coming out in clumps and have pictures to prove. The hair is crispy and frizzy and very thin and the ends, and also slipped out in one night.
- Website
- Sale items bad quality
- Bad hair quality
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerExtensions fell out
I had bought the wavy extensions all came out in 4 weeks and the wave was gone after the first wash. I live in Australia and is the second lot of taped I have bought from America.
The other extensions I had bought from EDEN hair extensions. These Companies have got to take responsibility for the extensions that are selling are NO good. They are blaming the customer for how they were put in and that they were not taking care of them.
I had my taped extensions put in buy a Professional Hairdresser and I look after them. I have wearing extensions for 10 years and know how to take of them.
Please pay attention ladies to wot I have written.
Preferred solution: Price reduction
User's recommendation: Dont buy from Glam or Eden
Don’t buy from this company!!
Horrible company. They have awful customer service!
You cannot see the product when it arrives because its in a solid box...no window. And you cannot open it. If you do you cannot return it.
If you do return it they charge you a restocking fee which they dont tell you. Bad company!!!
Preferred solution: Full refund
User's recommendation: Find a different company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAfter 4 washes they came out
I have all ready wrote my review and I can say that if I lived in the US where the extensions come from I would be going there with the extensions and showing them wot has happen,but I live in Australia.
Preferred solution: Full refund
User's recommendation: Dont buy them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReally bad quality
I contacted Glam Seamless right away. The hair I received is not straight once it is wet, very curly and frizzy of which you don't know until after installed.
Very misleading to process the fair to look silky and straight for packaging, knowing it is not. Also, it sheds like a dog in July....horribly. Handfuls. I reached out to customer service and quality control dept.
Supplied photos too. I was essentially told too bad, until I said I'll just make a YouTube review so others don't lose hundreds of dollars and then I was told I can uninstall the hair, send it to them, and they will decide if it is defective and let me know.....really? Are you kidding me??? I had to pay first and trust the company they would ship a quality product, and you want to question my integrity?
Wow. The right thing is send replacement hair.
I'm happy to ship this garbage hair back. That is what a reputable company does!
- Website
- Bad hair quality
- Hair quality
Preferred solution: Deliver product or service ordered
User's recommendation: NO...DO NOT CHANCE IT.
Poor quality
The hair is soft and manageable when it arrives. After 1-2 washes, it is matted and tangled. Extreme shedding as well.
- Bad hair quality
Preferred solution: Full refund
User's recommendation: DO NOT PURCHASE
About
Glam Seamless is an online boutique that specializes in distributing various hair-related products. The store has been in business for more than 5 years. Its head office is located in New York City. The company operates worldwide. Glam Seamless offers many different products such as ramy tape-ins, extra virgin tape-ins, beach tape-ins, glam strands, ombre extensions and many more. The company also provides different hair care products like brushes, coconut oil, shampoos and hair care starter kits. The store accepts Pay Pal, VISA, Master Card, American Express and AMEX payments.
Glam Seamless is ranked 109 out of 567 in Beauty Supplies and Equipment category
USA
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You're a complete mess, with a cheap weave