Update by user Mar 20, 2017
I apologize for the typos in my review , I was so mad when I wrote it . But look at this ,Ive added a photo showing Glam seamless on the left , a 100$ set from a beauty supply shop that had been worn 9 weeks , and a few pieces from a 40$ Chinese set from eBay that I bleached the *** out of and wore a total of 8 weeks .
No product on the used set they were washed with clarifying shampoo and not conditioned , the Glam Seamless set is fresh from the package.
Look how dull and coarse it is compared to the other two super cheap used sets! And ironically the Glam Seamless is the only set with SEAMS
Original review posted by user Mar 20, 2017
I had an event I wanted extensions for on Saturday but didn't want to go to the beauty supply out of town so I ordered from Glam Seamless because they offered overnight Saturday fed ex service. The order was shipped Friday morning and arrived in the next town over several hours later .
However my package did not arrive Customer service ignored 2 emails . Monday afternoon I used the websites chat feature to inquire what had happened . She offered me a 10$ discount when I paid 64$ for overnight Saturday shipping . I pointed this out and she offered 20$ off for my "inconvenience".
She said they looked into it and didn't understand why the package wasn't arrived because they posted it with the service I'd paid for . I pointed out she'd receive a full shipping refund from FedEx if this were the case and she said FedEx doesn't refund at all . That is a lie , they guarantee overnight and overnight Saturday delivery . The package arrived and the Glam Seamless company HD mailed my package priority overnight , not Saturday overnight as I had paid for .
The representative said she had checked and it had shipped correctly This was a lie as well .
The hairs quality is on par with sets I've paid less than half the price for . I will not ever purchase from this dishonest company again .
Product or Service Mentioned: Fedex Priority Overnight Delivery Service.
Reason of review: Problem with delivery.
I liked: Selection.
I didn't like: Quality customer service delivery.