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You cannot actually look at and feel the hair before returning. I want see the hair out of the box but if the deal is broken- you cannot return.

I cannot really tell what the color is but don’t think it’s a match. I can only get a credit and have to pay $12.95 for shipping.

I need the hair for an event coming up and now will not have time after waiting for the credit to hit and trying to order again. Will not use this company for extensions ever again and would not recommend.

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