Dear Alexandra (if it was truly you on the review you posted)... I'm sure that some of the bad reviews here are from people who were hoping to save some money and do it themselves BUT I myself am a LICENSED STYLIST for almost 15Years and have been using and installing your extensions for almost 2 years.
Quick background, like I said I have been licensed for almost 15 years and have been a certified extension installer by 3 different brands and then came across your company. At the beginning your hair quality WAS great. It WAS beautiful and it WAS pretty much hassle free....BUT now that you have "expanded" (so I was told by your employees) and the hair is ABSOLUTELY HORRIBLE now. I had my last THREE orders have matted tangled fried looking disasters your company calls quality hair.
And when I brought it to your attention I actually had your VP Chloe tell me that maybe your company and I are not a good fit anymore....OH I'm sorry that when I or my clients spend upwards of $600 on hair we want it to be RIGHT!!! So because of that I guess I should take my business elsewhere. I sure hope others come across this and know that when they say that with all the salons and stylists that use your hair there are zero complaints THAT IS ABSOLUTELY UNTRUE !!!!! I have complained myself and I know of other stylist who also have....So please beware!!!
When there are this many negatives, there's got to be a reason.....Just wish I actually came across this sooner....Good luck if you have any issues with them. Oh and these are just a couple photos to show what the hair does on its own.....Have plenty more but figured these were good enough
Product or Service Mentioned: Glam Seamless Hair Extension.
Reason of review: Bad quality.
Monetary Loss: $850.
I didn't like: Current quality, Customer service.