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Glam Seamless Shipping Service Reviews and Complaints
Glam Seamless - Never received product won't refund my money or send my order
Never received order. Contacted customer service and nothing. Told me I should've selected insurance at checkout but was never given the option. The first day it was scheduled to arrive they said they can and no one answered but I was home all day no one came and no note on door. Then it said it was delivered and signed by some name I've never heard of. They refuse to replace or refund.
ID
Location
Saint Paul, Minnesota
Service
Glam Seamless Shipping Service
When other customers complained about glam seamless charging their accounts and not receiving the products and the *** customer service. You have been warned. I really want my product shipped out or a full refund. I'm praying something happens as I literally have not...
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ID
Service
Glam Seamless Shipping Service
Reason of review
Order processing issue
Glam Seamless - Trust the other bad reviews
I wish I found this website prior to purchasing. The website claims they ship the same day if ordered before a certain time. That is not true as I have not received a confirmation or tracking number and I purchased them the night before. I have never had a company place false advertising before and with such a large amount of money spent, I am concerned. I even paid for expedited shipping which is 2-3 days. Meaning it should be here this week. Meaning my extensions should have been shipped out today. A lot of these customers said they paid for the extensions and never received the product. I am afraid now that this will happen to me as I ordered before the time limit and have not received a shipping code or tracking number. I hope I receive my extensions soon or I will file a report with my bank. You are better off buying somewhere else.
ID
Service
Glam Seamless Shipping Service
Reason of review
Order processing issue
I have a very bad experience with this company.....very unprofessional costumer service!!!Aim a hair styles, i called this company to purshase two bundles of hair extensions 22 inches on different hair colors, the woman on the phone rush me like the was no time to...
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ID
Service
Glam Seamless Shipping Service
Reason of review
Poor customer service
Preferred solution
Full refund
I buy almost everything online, this is actually the first time I've had my money taken, and received no product or response from customer service.I ordered shade samples, they just never came. CS didn't even respond to my emails. I buy a lot online, and this has never...
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1 comment
PissedConsumer1319985
#1319985
Hello,
We would never steal from anyone, it's not how we do business. You are talking about our $9 sample, which was shipped directly to you.
Please contact us so we can assist you. We are sure your order shipped out.
Email support at glamseamless (dot) com. We will gladly figure this out!
ID
Service
Glam Seamless Shipping Service
Reason of review
Order processing issue
Worst experience, very frustrating.I was a returning customer, but never again! They sent me the wrong color in the package that was marked as the one I have ordered. They want to bill me for restocking fee and shipping even though it was their fault. I was a returning...
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3 comments
Marceline
#1365415
YOU SEND OUT AWFUL DAMAGED DEFECTIVE HAIR AND THEN TELL THE CONSUMER THERE IS NO RECOURSE AND WE ARE STUCK WITH THEM. YOU GUYS SUCK AND I AM SPREADING THE WORD TO ALL THE WOMEN OUT THERE...STAY FAR AWAY FROM GLAM SEAMLESS!!!
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ID
Service
Glam Seamless Shipping Service
Pros
- Variety
Cons
- Customer service
- Refund
- How i was treated
Reason of review
Poor customer service
Loss
$120
Preferred solution
Full refund
Glam Seamless Shipping Service Review
Never received !! No refund !!!
ID
Location
Hereford, Herefordshire
Service
Glam Seamless Shipping Service
Reason of review
Problem with delivery
DO Not BUY!Hair is ok with the soft and shine but company is terrible . I I had payed 50 extra dollars s for next day shipping but it seems the company kept the money and shipped it a week later anyway. I also bought their blue tape. Horrible! Extenaions brushed out...
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2 comments
PissedConsumer1191008
#1191008
Haha makes me laugh to read the same comments every time !
You pay for fast shipping & it takes longer than ever
Never mind it's not your problem is it Glam !!
Which celeb uses your hair?
I doubt it very much !!
Why would they? It prob wouldn't arrive anyway!
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ID
Location
Logansport, Indiana
Service
Glam Seamless Shipping Service
Reason of review
Order processing issue
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Hello,
We are sorry that the shipping courier had a delay, we cannot control the shipment once it is our of our hands. We will however work hard to get this resolved for you right away and we will call them on your behalf to make sure this product gets in your hands ASAP.
We make it very clear that orders after 2PM EST will ship the next day.
This is an issue that can be easily resolved, you will love the hair once it arrives. Please allow us the chance to work with USPS and get the hair, this is not an issue with Glam Seamless, but rather an issue with the shipping carrier - which is not apart of our business.