What a ripoff! I ordered their tape in extension and all the accessories.
I paid $19.99 for express shipping, they sent me a fake tracking number, and then never shipped the product. I complained and they told me the product was backordered. they apologized and said i would receive some free items when my items shipped. i received my order 2 weeks later and i only received the hair and it was the wrong color!!
And it wasn't in a sealed package. At this point, it's been a month since I placed my order. I asked them for a refund because of all the issues and they said they would grant a one time refund, but that i would be charged a $20% restocking fee on the items i received on the order. When I finally got my refund, they refunded me $100 less than what I originally paid.
I should have only been charged $40 for the restocking fee. I complained and have received no response.. Beware!!
This is not a real company...it is a woman selling hair out of her apartment with very poor business skills.
Product or Service Mentioned: Glam Seamless Hair Extension.
Monetary Loss: $100.