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7 comments

First off I would like to state I am a licensed cosmetologist, I have been wearing hair extensions for over ten years. When I first purchased from this company back in 2016 the hair was amazing, it lasted over a year!

My issue with the company was their tape. This tape doesn't last more then 2 weeks, but since the hair quality was so good I worked with it and found other tape. Now the next set of hair I purchased towards the end of 2017 is when my nightmare started. After washing the hair it immediately started to mat.

This is 100% indicative of un human hair, once you wash the sealant off it is all downhill. The hair would matt from me sitting and doing nothing. It was extremely embarrassing. I contact the company and after multiple emails and phone calls they finally email me back stating they will not refund me but I can send the hair back to their "quality control".

I sent the hair back at the end of January after multiple emails again and phone calls they explain that they were at a hair show and they're sorry it has taken so long and someone will be in contact with me in the next 48 hours. Again no one contacted me. Finally a week later I get a hold of someone and they state the hair is not up to their standards and they can send out replacement hair but they will not issue a refund. Do you think after 3 months of the most terrible customer service I would want to order more hair from them?

I ended up having too and of course they are out of stock of blonde for another six weeks. The hair is back in stock so I order it, install it and what do you know after the first wash it is a rats nest! So again I have to email them and they want me to send back the hair to quality control and wait another three months for them to inspect it? This has been a time frame of SIX MONTHS.

AVOID THIS COMPANY AT ALL COSTS! THEIR HAIR IS NOT HUMAN HAIR!

Product or Service Mentioned: Glam Seamless Human Hair Extension.

Reason of review: Bad quality.

Monetary Loss: $379.

Preferred solution: Full refund.

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Anonymous
#1627938

I purchased tape in hair from Glam and each piece has more hair than other companies selling tape ins but the glam seamless did not hold up and had many different types of textures in each seamless piece. They also started developing split ends all over the hair .

Anonymous
#1609224

I am having the exact same issue. I do not trust their product for them to send me replacement hair.

I believe they are selling mixed hair and so does my stylist who is well versed in hair extensions. I am curious to see how many people are going through this exact thing so that something may be done about it. We are wasting our money getting it installed and for what? Nothing.

It's a shame. Feel free to reach out to me if you would like to chat more.

Anonymous
to M.D #1609266

Oh I’m sure they’re selling synthetic hair! Human hair does not knot like that.

Unfortunately there’s no regulations and only a certain about of actual human hair has to be in a bundle and the rest can be human like! I’m using babe now, haven’t had an issue and their tape is awesome!

Anonymous
to Anonymous #1609494

I think there are regulations regarding false advertising, no? It fraud what they are doing.

Anonymous
#1607705

I had the same issue

Anonymous
to Kelly R #1609250

So terrible !!!

Anonymous
#1584974

OMG that's exactly the knotty mess mine look like!

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