Glam Seamless Reviews

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New Reviewer

Never received product won't refund my money or send my order

Never received order. Contacted customer service and nothing. Told me I should've selected insurance at checkout but was never given the option. The first day it was scheduled to arrive they said they can and no one answered but I was home all day no one came and no note on door. Then it said it was delivered and signed by some name I've never heard of. They refuse to replace or refund.
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ID
#1669015 Review #1669015 is a subjective opinion of poster.
Cons
  • Never received
Reason of review
Poor customer service
Loss
$111
Preferred solution
Full refund
New Reviewer

Never received product won't refund my money or send my order

Never received order. Contacted customer service and nothing. Told me I should've selected insurance at checkout but was never given the option. The first day it was scheduled to arrive they said they can and no one answered but I was home all day no one came and no note on door. Then it said it was delivered and signed by some name I've never heard of. They refuse to replace or refund.
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ID
#1669014 Review #1669014 is a subjective opinion of poster.
Location
Saint Paul, Minnesota
Service
Glam Seamless Shipping Service
New Reviewer

Sale items are a scam

i ordered from the sale items and apparently glam seamless sale items are the rejects that dont qualify to be full price. the clip ins that i received are nothing like the color i ordered and the ends are very thin. there was no sticker seal on the package either like there is supposed to be. when i contacted them they told me there is nothing i can do because sale items are final sale but the problem i have here is that its not the product i ordered! when i went to social media they tried to “help” me but instead they deleted my comments and then blocked me so there could be no further contact. this is absolutely ridiculous and glamseamless it wont be long until more people find out the truth about your scam scheme
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1 comment
#1758189

I'll definitely take this into consideration before ordering thanks

ID
#1666304 Review #1666304 is a subjective opinion of poster.
Product
Glam Seamless Human Hair Extension
Pros
  • Full priced items are good quality
Cons
  • Sale items bad quality
Reason of review
not as described/advertised .... poor customer service.... bad quality
Loss
$182
Preferred solution
Full refund
New Reviewer

Waste of Money

I purchased the “wavy” ash blonde 20” extensions because I naturally have curly hair and the straight extensions look trashy with my natural curls. They wavy extensions are not curly AT ALL even though they advertise them to be (look nothing like the picture). NOT ONLY THAT over half of them fell out within a week of putting them in LESS THAN A WEEK. I emailed their support team to see if I can return to get my money back, no response. So Glam Seamless if you see this, PLEASE EMAIL ME BACK!!! I want my money back. You can keep your scam of extensions.
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ID
#1651478 Review #1651478 is a subjective opinion of poster.
Product
Glam Seamless Hair Extension
Cons
  • Product and customer service
  • Did not refund my money
  • Extensions
Reason of review
Damaged or defective
Loss
$300
Preferred solution
Full refund
New Reviewer

Not good

My hair is very thin so I buy the tape ins for volume and some length. Normally (from other companies- including ones off of amazon) I buy two packs and have no problem. I bought two packs of hair from glam seamless and the ends of the extensions are so thin you could clearly see the difference between my hair and the extensions. There was no fullness at the ends of the hair. Very disappointing for how much you pay for them.
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ID
#1539982 Review #1539982 is a subjective opinion of poster.
Product
Glam Seamless Hair Extension
New Reviewer
Glam Seamless - Me and my grandmother scammed out of 50 dollars before prom
Glam Seamless - Me and my grandmother scammed out of 50 dollars before prom
Glam Seamless - Me and my grandmother scammed out of 50 dollars before prom
Glam Seamless - Me and my grandmother scammed out of 50 dollars before prom
Glam Seamless - Me and my grandmother scammed out of 50 dollars before prom
Glam Seamless - Me and my grandmother scammed out of 50 dollars before prom
Glamseamless “diy seamless selfie” extensions are 50 dollars. It says no where on the page that they are a single pack, however every other extensions says the number per pack very clearly. The extensions are tape in remy extensions, so 50 dollars for one piece But the...
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1 comment
#1674472

I would also like to add I will be reporting this to the BBB

ID
#1516744 Review #1516744 is a subjective opinion of poster.
Product
Glam Seamless Hair Extension
Horrific Experience! My hair stylist recently put the glam seamless hair extensions in my hair. She had used them on many of her clients and they came highly recommended. I was so excited to have the extensions. One of the main reasons being that my wedding is coming...
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1 comment
#1758192

I was going to do an order as I regularly buy extensions but I'll spend my money elsewhere now.

ID
#1496074 Review #1496074 is a subjective opinion of poster.
Location
Boston, Massachusetts

Worst customer service EVER!!!

this company is quick to sign you up (pro acct) and gives profuse misleading information about their products. they carry three lines of tape ins, and only ONE is worth buying. They promise the lengths as 14,16,18,20 inches, and many colors BUT the GOOD ones, (REMY) only come in 20 inches, and are much too long for normal wearers. They tried to keep my 1500 investment, and sent a box of junk as my "kit" I sent it back, and was told NO REFUNDS. I had to report the fraud to my credit card and submit my tracking info, that their *** had been returned. . They tried to switch up after I signed and paid, and told me that they had "changed" the contents of the kit, due to high demand. Phones are not answered, and if you finally get someone, they appear to have good intentions, but no product knowledge. Anything to avoid a straight answer.
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ID
#1495474 Review #1495474 is a subjective opinion of poster.
Service
Glam Seamless Customer Care
Reason of review
Poor customer service
New Reviewer

Glam Seamless Lies, terrible experience

Update by user May 14, 2019

Not much to update. They did respond on trust pilot to my review, saying they couldn’t refund my money because I had disputed with my credit card company already and the funds were frozen, another lie.

I’m actually still paying on this fake hair I never wore because used sezzle to make payments ♀️. I actually changed my credit card number after that, but sezzle somehow got my new credit card number from MasterCard wtf! Didn’t know that was possible! And in my last emails with glam seamless, these jerks mentioned the burn test and said they would love for me to send them of video of the results as they care about the quality of their hair.

Ok so I do only to have them respond saying that they now have documentation that I damaged the hair so they could not take the hair back now. Just WOW, shady as heck. Told them I burned a separate single weft I bought from them and not the hair I’m trying to get refunded for, no response to that. I knew better than to burn the hair I wanted refunded already ♀️.

There is no other hair company selling hair over the internet without a tester weft or some way to actually see the hair before being stuck with it that I have experienced in my over a decade of wearing extensions. I had bought two single wefts from the them separately and since my review I have tried toning with purple shampoo several times and no color change at all. I will try actually toner dye next and see what happens.

Not sure what these people are selling but it’s now 100% remy human hair. Most likely it’s the same synthetic they use for their synthetic ponytails.

Original review posted by user Mar 15, 2019
Everything that glam seamless says here in their replies is a lie. Their hair is fake, not real or remy. They do not send a tester weft, just a box that cannot be returned after opened . Even so I was told they would refund my money if I had not worn the hair. I sent the hair back still fully attached to ties in a bundle, unworn. These fools just sent the hair right back to me, said it had a smell . I complained about the quality of the hair several times. Glam seamless claims here that they want to know if there is “one single hair” that is not real, well the hair I was sent was full of clear plastic hairs in the dark half of the ombré, and even had black hairs in with the blonde . Hair looked and felt plastic. Glam seamless did not refund or exchange. Never a word in response to my complaints about the quality, and did not honor their claim of a six months guarantee quality warranty. I am still sitting here with the same fake hair in the package with no money returned to me. This place is scamming people out of their money and sitting here answering complaints with a bunch of lies. My intention was to review this company and see if these complaints here on their site were valid, as I am always interested in finding good hair companies, and tired of the bad ones. When the company offered to refund after the box was opened, I thought maybe they were as bad as the claims here but the complaints here are true, it was all just part of their scam. I video taped the whole process and will post to YouTube soon. This hair definitely has synthetic hair and could possibly be ALL synthetic. They will not refund your money, even if the color is simply wrong, and they will not honor their warranty even if you never even wore the hair . Just a bad bad hair company.
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1 comment
#1661173

Also forgot to mention that when glam seamless sent the hair back to me it seemed like less hair! Weighed it and it did not weigh 180grams.

I called in and asked if the 180grams advertised included the weight of the clips, and was told no, hair should weigh 180 without the weight of the clips. So then when I said well the hair I have doesn’t even weigh 180, then the story changed wtf! I don’t think they sent back the same hair or some of the wefts were removed or changed.

I can’t believe these people told me to send back only so they could send me back half the hair. Seems like they think they can get away with anything without recourse.

ID
#1492913 Review #1492913 is a subjective opinion of poster.
Product
Glam Seamless Hair Extension
Reason of review
Return, Exchange or Cancellation Policy

Not true

COMPLETLEY FALSE! Glam seamless hair Is the BEST! Ive tried so many only to find out how cheapy they are made and most are not 100 percent human hair as they claim. The only one who has the best hair And natural blended . Is glam seamless. Their hair is 100 percent real and its like your own. Plus their tape for tape in hair Does not come out until nearly 3 months . I love that because i brush it all the time wash my hair nearly every day . I excersize alot and still have my hair stay in. Ive been ordering hair from glamseam for a long while now and will continue. I do believe these woman who claim Glam seamless is no good , are paid by other companies because It does NOT fit with what ive experienced.
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ID
#1465537 Review #1465537 is a subjective opinion of poster.
Product
Glam Seamless Human Hair Extension
New Reviewer

Bad product and bad service

They do not refund your money, only give credit. Then they returned the product to me after i had shipped it back to them so I could get the credit. really bad customer service. WARNING don't buy from them.
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ID
#1462985 Review #1462985 is a subjective opinion of poster.
Product
Glam Seamless Hair Extension
Cons
  • Product and customer service
  • Customer service very bad
  • Did not refund my money
Reason of review
Return, Exchange or Cancellation Policy
Loss
$200
Preferred solution
Full refund

Fed ex service

I ordered some hair & it was to be fedexed the next day. They charged me $12 for signature + shipping. I never received the pkg and when I looked at the shipping date I found out it went out on the day I should have been receiving my order. I never got my hair, don’t know what happened, so my bank disputed the charge. Got my money back but tried to order halo hair 1 month later and was informed I cannot order from them any longer due to my dispute.
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ID
#1447784 Review #1447784 is a subjective opinion of poster.
Service
Fedex Delivery Service
Reason of review
Problem with delivery
New Reviewer

Fraudulent

Ordered brushes over a month ago. Still have not received . 11 emails and no response from company. I just want my money back. Filed fraud alert with my credit card company
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ID
#1423569 Review #1423569 is a subjective opinion of poster.
Location
Grand Rapids, Michigan

Bad customer service

BAD CUSTOMER SERVICE. OFFER NO REFUNDS EVEN THOUGH IT IS THEIR FAULT. THEY PROMISED A 5-10 DAY DELIVERY WHICH I PAID, RECEIVED THE ITEM AFTER A MONTH. I EVEN RECEIVED TWO ITEMS OF AN ORIGINAL ORDER OF JUST ONE. MESSED UP!
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ID
#1422690 Review #1422690 is a subjective opinion of poster.
Location
Kingman, Arizona
New Reviewer
I wore my extensions for a week I bought the gray, platnum blonde and lilac, which also came pink not purple. Because my hair was platnium blonde I had to use a blonde care shampoo to keep my hair not brassy. Upon indirect contact with the shampoo my extensions turned...
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ID
#1417015 Review #1417015 is a subjective opinion of poster.
Location
Casper, Wyoming
Product
Glam Seamless Human Hair Extension
Pros
  • Previous tape-in products
Cons
  • Junk they sent me when i re-ordered
Reason of review
Bad quality
Loss
$705
Preferred solution
Full refund