Not only has the quality changed for sure over the years, they also seem to not care about their customers at all. My hair is a different color now and I reached out through email, Instagram, and text as the site say you can also do for a color match.
It’s been over a week and a half and I have not received any response. On Instagram is shows that they read my message. I even sent another one to follow up and they ignored it. If they can’t even reply to a simple color match request how difficult would it be to make a return or exchange if you have an issue with your hair?
I’m absolutely disgusted by them. Just for comparison I reached out to Zala, Bellami, and Donna Bella for a color match and received a response within an hour for all three.
Glam seamless is not only lacking quality when it comes to their hair but also their customer service! Save your time and go elsewhere.
Reason of review: Not as described/ advertised.
Glam Seamless Cons: How i was treated, Customer service.