Show reviews that mention
hair extensions tape customer service customer service money quality hair extensions color
Filter review
From Glam Seamless Customer Support
Glam Seamless is salon quality hair extensions that require professional installation and care. If you go to a certified salon that is trained in tape in application, you will not have any slipping or problems with Glam Seamless extensions. Glam Seamless works with...
View full review
View full review
4 comments
#1365420

YOU SEND OUT AWFUL DAMAGED DEFECTIVE HAIR AND THEN TELL THE CONSUMER THERE IS NO RECOURSE AND WE ARE STUCK WITH THEM. YOU GUYS SUCK AND I AM SPREADING THE WORD TO ALL THE WOMEN OUT THERE...STAY FAR AWAY FROM GLAM SEAMLESS!!!

View more comments
ID
#885060 Review #885060 is a subjective opinion of poster.
Product
Glam Seamless Hair Extension
Reason of review
Good quality
New Reviewer

Review in Health and Beauty category from Ashland, Virginia

I paid $250 for clip in extensions. The way that the hair was packaged made it almost impossible to tell if it really matched my hair without taking it out (which voids the ability to return). Of course they didn't match but then I was stuck with them. I'll say that this can be avoided by just doing the color match they offer from the beginning, so won't deduct points on them for that. HOWEVER, one of my clips was bent and broken and didn't work, and with just putting it in my hair once to see, two clips came loose because of the *** thread/sewing job. I went to their website to see if I could leave feedback and didn't see anything. Very annoyed that I spent $250 for extensions that don't even have secured clips. Next, I brought it to my hair dresser to try and color match and she struggled to get the hair to take color. My problem with the color is that my hair is made up of much cooler blonde tones and the dirty blonde is way too golden. She tried to put highlights in it but it did not take. Now I'm out $300 and have hair extensions that don't match, with 3 broken clips. I'm going to try one more thing, and if that doesn't work then I'm going to cry as I throw away $300 worth of failed hopes and dreams.
View full review
2 comments
#1365421

YOU SEND OUT AWFUL DAMAGED DEFECTIVE HAIR AND THEN TELL THE CONSUMER THERE IS NO RECOURSE AND WE ARE STUCK WITH THEM. YOU GUYS SUCK AND I AM SPREADING THE WORD TO ALL THE WOMEN OUT THERE...STAY FAR AWAY FROM GLAM SEAMLESS!!!

#1190996

Awful. I will never buy here again

View more comments (1)
ID
#882843 Review #882843 is a subjective opinion of poster.
Location
Ashland, Virginia
Product
Glam Seamless Hair Extension
Reason of review
Bad quality
New Reviewer

Awful

I put in the tape in extensions and had them perfectly dyed to match my hair color. They weren't as full as I liked but I didn't care. I was just excited to have longer hair! I waited a week to wash my hair...and then three of them fell out. By the time I had gotten out of the shower, three more had begun to peel off. SERIOUSLY??? I spent like 700 on this extensions, and this happens? And of course they do not have a return policy on their products, so if you don't like the result, it's pretty much like you are out your money. I could have used that for clip in extensions and more.
View full review
4 comments
#1365422

YOU SEND OUT AWFUL DAMAGED DEFECTIVE HAIR AND THEN TELL THE CONSUMER THERE IS NO RECOURSE AND WE ARE STUCK WITH THEM. YOU GUYS SUCK AND I AM SPREADING THE WORD TO ALL THE WOMEN OUT THERE...STAY FAR AWAY FROM GLAM SEAMLESS!!!

#1190999

Money grabbers is all I can say about them

Terrible service

#1184332

Glam Seamless is salon quality hair extensions that require professional installation and care. If you go to a certified salon that is trained in tape in application, you will not have any slipping or problems with Glam Seamless extensions.

Glam Seamless works with thousands of salons around the world with no complaints. If you are looking for a high quality brand with affordable pricing, Glam Seamless is a great choice.

The reviews you are reading are from women who have installed the extensions themselves, or have colored their extensions the day of having them installed, which makes them fall out within a few weeks because this is improper application. With proper application, the extensions are magic, last 8-12 weeks with no damage, and are reusable for over a year.

You don't get that type of quality with other brands.

Use code PC12 to get a special discount off your order and try out one of the most requested tape in brands.

With a trusted hairdresser, you will be in good hands and be so happy you did. Glam Seamless also has same day shipping, and 24/7 support for both you and your hairdresser.

#1184163

Hi,

Did you color the extensions and do application the same day? If so, this is why the extensions are slipping.

We are more than glad to send you strong products to fix this.

Also-if you wait a week to wash your hair, this means your hair is now dirty with oil and product buildup-and this is the number one issue of slipping. Please contact supper and we will be more than glad to assist you with this.

View more comments (3)
ID
#879736 Review #879736 is a subjective opinion of poster.
Location
Bentonville, Arkansas
Pros
  • Quality of the hair
Cons
  • Quality of the tape
  • Exchange policy
Reason of review
Bad quality
Loss
$700
Preferred solution
Full refund
I am the owner of a hair salon. I have been using multiple brands of extensions throughout my many years. After about 7 hours of having the glam seamless micro ext in my hair, they all "popped" open. I am very knowledgeable in prep, application, and care for ext. very...
View full review
View full review
3 comments
#1191002

She didn't say it took 7 hours ! Had them in 7 hours ! Read your emails & you might be able to actually help rather than blame the customer all the time

I wish I had seen this website before ordering

Money grabbers

View more comments
ID
#876957 Review #876957 is a subjective opinion of poster.
Location
Bluffton, South Carolina
Reason of review
Bad quality
New Reviewer
I was so excited to get my glam seamless tape in extensions in, I had heard nothing but good things about them and when I got my hair it was soooo soft.. The next couple days after I got them installed, I washed my hair (and yes I used sulfate free shampoo/conditioner)...
View full review
View full review
2 comments
#1365423

YOU SEND OUT AWFUL DAMAGED DEFECTIVE HAIR AND THEN TELL THE CONSUMER THERE IS NO RECOURSE AND WE ARE STUCK WITH THEM. YOU GUYS SUCK AND I AM SPREADING THE WORD TO ALL THE WOMEN OUT THERE...STAY FAR AWAY FROM GLAM SEAMLESS!!!

View more comments
ID
#872405 Review #872405 is a subjective opinion of poster.
Location
Great Bend, Kansas
Product
Glam Seamless Hair Extension
Reason of review
Bad quality

Glam Seamless Hair Extension Review

I lost 5 pieces of tape-in extensions in the first week after installation. Their tape sucks! Hair quality is ok so far, but they really need to upgrade their tape to make it stickier. I've worn extensions for 10 yrs, and with other brands of tape-ins, will usually only lose 1 or 2 pieces in a six week period. There is definitely a problem with this product!
View full review
ID
#872153 Review #872153 is a subjective opinion of poster.
Location
La Quinta, California
Product
Glam Seamless Hair Extension
Reason of review
Bad quality
I work for the support team here at Glam Seamless and we are more than glad to assist any one with any questions or concerns before or after wearing our extensions. Glam Seamless is the leading hair extension supplier of seamless extensions to salons worldwide. What...
View full review
View full review
3 comments
#1365424

YOU SEND OUT AWFUL DAMAGED DEFECTIVE HAIR AND THEN TELL THE CONSUMER THERE IS NO RECOURSE AND WE ARE STUCK WITH THEM. YOU GUYS SUCK AND I AM SPREADING THE WORD TO ALL THE WOMEN OUT THERE...STAY FAR AWAY FROM GLAM SEAMLESS!!!

View more comments
ID
#866921 Review #866921 is a subjective opinion of poster.
Location
New York, New York
Reason of review
Good quality
I bought " extra virgin tape in hair extensions " from glam seamless. After putting them in at the salon I found out that their fake! It's real hair mixed in with fake hair the stylist tested it and they tape didn't last! This company is a fraud , I will pursue legal...
View full review
View full review
3 comments
#1191004

Why do you reply and pretend to resolve the issue while offering new customers money off !!!! Take the hint new customers !!!

Deal with your current customers before trying to scam more people with fake hair. I hope everyone takes you to court !

View more comments
ID
#865597 Review #865597 is a subjective opinion of poster.
Location
Delray Beach, Florida
Product
Glam Seamless Hair Extension
Reason of review
Not as described/ advertised

Glam Seamless Hair Extension Review

I spent over $300 dollars buying " extra virgin tape hair extensions" the hair didn't even stay for more then 3 days and at the salon while they were falling out right before my blowdry the stylist took a piece and tested it. It's plastic mixed in with hair! Fake hair . This company is a fraud!
View full review
ID
#865595 Review #865595 is a subjective opinion of poster.
Location
Delray Beach, Florida
Product
Glam Seamless Hair Extension
Reason of review
Not as described/ advertised
I bought two packs of #3 remy tape ins, made my salon appointment for the next week and when my hair came in each pack was a different color. My hair is fairly light at the moment and one pack matches it perfectly and the other is a true dark #3 (which is what I...
View full review
View full review
3 comments
#1365427

YOU SEND OUT AWFUL DAMAGED DEFECTIVE HAIR AND THEN TELL THE CONSUMER THERE IS NO RECOURSE AND WE ARE STUCK WITH THEM. YOU GUYS SUCK AND I AM SPREADING THE WORD TO ALL THE WOMEN OUT THERE...STAY FAR AWAY FROM GLAM SEAMLESS!!!

View more comments
ID
#853040 Review #853040 is a subjective opinion of poster.
Location
Warrenton, Virginia
Product
Glam Seamless Hair Extension
Reason of review
Not as described/ advertised

Glam Seamless Hair Extension Review from Bayonne, New Jersey

I've emailed customer service with no response. I purchased two packs of the beach wave tape in. Each in different colors. Both packs immediately started falling out and the curls washed out and became straight as soon as they got wet. Please please as a cosmetologist I should have known better. Do not buy from this company. Go to a reputable salon or even Sally's has better quality hair for half the price.
View full review
4 comments
#1191007

No return policy says it all

#1158563

Hi,

We do not have any wavy hair orders for two packs of tape in wavy hair in NJ purchased within the past year. Nor do we never respond to any orders.

Not sure what you are referring to, we have no orders in Bayonne NJ. We respond to all customer inquiries to make sure that every one is taken care of. You can give us a call with your order # so we can better assist you.

Our hair is used and is for professionals. Please give us a call so we can help you out.

#1163231
@PissedConsumer1158563

Not sure why it says nj but I'm from Long Island ny and no neither one of my emails were answered

#1365429
@PissedConsumer1158563

YOU SEND OUT AWFUL DAMAGED DEFECTIVE HAIR AND THEN TELL THE CONSUMER THERE IS NO RECOURSE AND WE ARE STUCK WITH THEM. YOU GUYS SUCK AND I AM SPREADING THE WORD TO ALL THE WOMEN OUT THERE...STAY FAR AWAY FROM GLAM SEAMLESS!!!

View more comments (3)
ID
#846873 Review #846873 is a subjective opinion of poster.
Location
Bayonne, New Jersey
Product
Glam Seamless Hair Extension
New Reviewer
DO Not BUY! Hair is ok with the soft and shine but company is terrible . I I had payed 50 extra dollars s for next day shipping but it seems the company kept the money and shipped it a week later anyway. I also bought their blue tape. Horrible! Extenaions brushed out...
View full review
View full review
2 comments
#1191008

Haha makes me laugh to read the same comments every time !

You pay for fast shipping & it takes longer than ever

Never mind it's not your problem is it Glam !!

Which celeb uses your hair?

I doubt it very much !!

Why would they? It prob wouldn't arrive anyway!

View more comments
ID
#842561 Review #842561 is a subjective opinion of poster.
Location
Logansport, Indiana
Service
Glam Seamless Shipping Service
Reason of review
Order processing issue
I recently bought 2 packs of tape in hair extensions "Beach waves" recommended from Glamseemless ($ 299.99) each. In their website they recommended this as most suitable for people with wavy/curly hair compared to their regular Remy hair extension of the same length...
View full review
View full review
2 comments
#1365430

YOU SEND OUT AWFUL DAMAGED DEFECTIVE HAIR AND THEN TELL THE CONSUMER THERE IS NO RECOURSE AND WE ARE STUCK WITH THEM. YOU GUYS SUCK AND I AM SPREADING THE WORD TO ALL THE WOMEN OUT THERE...STAY FAR AWAY FROM GLAM SEAMLESS!!!

View more comments
ID
#827360 Review #827360 is a subjective opinion of poster.
Location
London, England
Product
Glam Seamless Hair Extension
Reason of review
Not as described/ advertised
I'm posting this here because this list of complaints almost deterred me from purchasing these extensions. I've been wearing hair extensions for 9 years, and while this is my first set of tape ins I've had a ton of clip ins and micro bead sets. My Glam Seamless set is...
View full review
View full review
3 comments
#1745733

Ok pics?

View more comments
ID
#820629 Review #820629 is a subjective opinion of poster.
Location
New Jersey, United States
Reason of review
Good quality
New Reviewer
Update by user Mar 20, 2016

I RECEIVED A EMAIL FROM A PAULA KAY ADVISING ME THEY CAN REFUSE SERVICE TO ANYONE AND THEY WERE REFUSING SERVICE TO ME BECAUSE I DID NOT RECEIVE THE TAPE IN MY PACKAGE WITH MY HAIR EXTENSIONS THAT I REGULARLY ORDERED EVERY 4 OR 5 WEEKS. IN THE PAST I HAD NOT RECEIVED...

View full review
View full review
2 comments
#1191011

Refuse to deal with ?

Is that hiding? Bury your head in sand?

Avoid customers? What's that all about?

Refuse to deal with complaints more like ! I bet there's a lot ?!!

View more comments
ID
#813219 Review #813219 is a subjective opinion of poster.
Location
Sparks, Nevada
Reason of review
Order processing issue