Sabine Lid

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| map-marker Ashland, Virginia

Review in Health and Beauty category from Ashland, Virginia

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I paid $250 for clip in extensions. The way that the hair was packaged made it almost impossible to tell if it really matched my hair without taking it out (which voids the ability to return). Of course they didn't match but then I was stuck with them. I'll say that this can be avoided by just doing the color match they offer from the beginning, so won't deduct points on them for that. HOWEVER, one of my clips was bent and broken and didn't work, and with just putting it in my hair once to see, two clips came loose because of the *** thread/sewing job. I went to their website to see if I could leave feedback and didn't see anything. Very annoyed that I spent $250 for extensions that don't even have secured clips. Next, I brought it to my hair dresser to try and color match and she struggled to get the hair to take color. My problem with the color is that my hair is made up of much cooler blonde tones and the dirty blonde is way too golden. She tried to put highlights in it but it did not take. Now I'm out $300 and have hair extensions that don't match, with 3 broken clips. I'm going to try one more thing, and if that doesn't work then I'm going to cry as I throw away $300 worth of failed hopes and dreams.
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Reason of review:
Bad quality
2 comments
Marceline Akr

YOU SEND OUT AWFUL DAMAGED DEFECTIVE HAIR AND THEN TELL THE CONSUMER THERE IS NO RECOURSE AND WE ARE STUCK WITH THEM. YOU GUYS SUCK AND I AM SPREADING THE WORD TO ALL THE WOMEN OUT THERE...STAY FAR AWAY FROM GLAM SEAMLESS!!!

Guest

Awful. I will never buy here again

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Resolved
Robina Qon
map-marker Merced, California

Resolved: If I could give negative stars I would.

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Such a shame Glam Seamless doesn't feature a review tab on their company FB...probably for GOOD reason. I've purchased six packs of tape-ins this past year, excellent quality. Purchase a set of clip-in 22"...mind you, there's no sample weft before you open & void the warranty. I opened them assuming I was in good hands because I've purchase from them before, absolutely terrible. I immediately contacted them via email the Friday I received them. I let them know I was a frequent buyer & this product doesn't come close to the quality I've received from them before. They asked for a pic Monday, I sent 2 pics explaining I tried to smooth them & clearly you can see how RATTED these extensions are!! They came thin, not true to volume from root to ends & had split ends....they responded to my pics & stated they would offer 50$ to my next purchase. There will NEVER be a next purchase with this company. They said they can no longer re-sale them because I opened them & tried them on ONCE. I'm no stranger to hair extensions, this was absolutely the worst product. Offered no resolutions that make up for the $250 loss I'm about to toss in the trash. They can't resale this garbage so I guess I will *** the 250$ bullet & go order a set from a better company. Thanks for nothin Glam Seamless!!
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Loss:
$250
Pros:
  • Previous tape-in products
Cons:
  • No sample weft
  • Current quality
  • Quality of hair
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

2 comments
Guest

What do we do now? We all have no $$ left for new hair and are left with terrible hair?

Guest

So sorry to hear you ALSO LOST OUT ON $$$....I had the same exact problem except mine was the $400 a pack extra Virginia straight hair tape in( that's defiantly NOT suppose to TANGLE/MATT....I ORDERED ONE BEFORE THEN ORDERED ANOTHER TOTAL $850 something with other over night shipment. I OPEND AND IT FELT GREAT PAID $500 to install BUT DID NOT TANGLE UNTILL FIRST WASH????? WHAT do I do now ????SO DISAPOINTED

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Marcellous Pka
map-marker Great Bend, Kansas

Glam Seamless Hair Extension Review from Great Bend, Kansas

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I was so excited to get my glam seamless tape in extensions in, I had heard nothing but good things about them and when I got my hair it was soooo soft.. The next couple days after I got them installed, I washed my hair (and yes I used sulfate free shampoo/conditioner) ...

Once it was dry, it felt NOTHING like it did before I washed it... It felt so fake and my ends would not quit tangling, they were also like chuncky.. Weird.. Also their "no shedding technology" must have not been applied to the hair that I bought because they also shed a bunch as well...

I have used other brands of tape ins and this is by far the worst and I am so disappointed. I would not recommend glam seamless to anyone.

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Reason of review:
Bad quality
2 comments
Marceline Akr

YOU SEND OUT AWFUL DAMAGED DEFECTIVE HAIR AND THEN TELL THE CONSUMER THERE IS NO RECOURSE AND WE ARE STUCK WITH THEM. YOU GUYS SUCK AND I AM SPREADING THE WORD TO ALL THE WOMEN OUT THERE...STAY FAR AWAY FROM GLAM SEAMLESS!!!

Guest

Awful company

I can't believe there are still companies operating like this

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Kaleesi Skl
map-marker Bentonville, Arkansas

Awful

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I put in the tape in extensions and had them perfectly dyed to match my hair color. They weren't as full as I liked but I didn't care. I was just excited to have longer hair! I waited a week to wash my hair...and then three of them fell out. By the time I had gotten out of the shower, three more had begun to peel off. SERIOUSLY??? I spent like 700 on this extensions, and this happens? And of course they do not have a return policy on their products, so if you don't like the result, it's pretty much like you are out your money. I could have used that for clip in extensions and more.
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Loss:
$700
Pros:
  • Quality of the hair
Cons:
  • Exchange policy
  • Quality of the tape
Reason of review:
Bad quality

Preferred solution: Full refund

4 comments
Marceline Akr

YOU SEND OUT AWFUL DAMAGED DEFECTIVE HAIR AND THEN TELL THE CONSUMER THERE IS NO RECOURSE AND WE ARE STUCK WITH THEM. YOU GUYS SUCK AND I AM SPREADING THE WORD TO ALL THE WOMEN OUT THERE...STAY FAR AWAY FROM GLAM SEAMLESS!!!

Guest

Money grabbers is all I can say about them

Terrible service

Guest

Glam Seamless is salon quality hair extensions that require professional installation and care. If you go to a certified salon that is trained in tape in application, you will not have any slipping or problems with Glam Seamless extensions.

Glam Seamless works with thousands of salons around the world with no complaints. If you are looking for a high quality brand with affordable pricing, Glam Seamless is a great choice.

The reviews you are reading are from women who have installed the extensions themselves, or have colored their extensions the day of having them installed, which makes them fall out within a few weeks because this is improper application. With proper application, the extensions are magic, last 8-12 weeks with no damage, and are reusable for over a year.

You don't get that type of quality with other brands.

Use code PC12 to get a special discount off your order and try out one of the most requested tape in brands.

With a trusted hairdresser, you will be in good hands and be so happy you did. Glam Seamless also has same day shipping, and 24/7 support for both you and your hairdresser.

Guest

Hi,

Did you color the extensions and do application the same day? If so, this is why the extensions are slipping.

We are more than glad to send you strong products to fix this.

Also-if you wait a week to wash your hair, this means your hair is now dirty with oil and product buildup-and this is the number one issue of slipping. Please contact supper and we will be more than glad to assist you with this.

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Anonymous

From Glam Seamless Customer Support

From Glam Seamless Customer Support

Glam Seamless is salon quality hair extensions that require professional installation and care. If you go to a certified salon that is trained in tape in application, you will not have any slipping or problems with Glam Seamless extensions. Glam Seamless works with thousands of salons around the world with no complaints. If you are looking for a high quality brand with affordable pricing, Glam Seamless is a great choice.

The reviews you are reading are from women who have installed the extensions themselves, or have colored their extensions the day of having them installed, which makes them fall out within a few weeks because this is improper application. With proper application, the extensions are magic, last 8-12 weeks with no damage, and are reusable for over a year. You don't get that type of quality with other brands. A few amount of reviews simply does not compare to the thousands of positive reviews we have on our website from verified customers.

Use code PC12 to get a special discount off your order and try out one the most requested tape in brands. With a trusted hairdresser, you will be in good hands and be so happy you did. Glam Seamless has same day shipping and 24/7 support for both you and your hairdresser.

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Reason of review:
Good quality
4 comments
Marceline Akr

YOU SEND OUT AWFUL DAMAGED DEFECTIVE HAIR AND THEN TELL THE CONSUMER THERE IS NO RECOURSE AND WE ARE STUCK WITH THEM. YOU GUYS SUCK AND I AM SPREADING THE WORD TO ALL THE WOMEN OUT THERE...STAY FAR AWAY FROM GLAM SEAMLESS!!!

Guest

My wife ordered and our card was processed. We later received an email to provide a copy of her passport, driver's license, home utility bill and photo of the front and back of her credit card.

THIS IS RIDICULOUS! Are you trying to steal people's Identity? Is there a issue in your billing dertment?

That is unreasonable for HAIR. Take your rubbish extensions and choke on them.

Guest

What about if you don't even get them let alone try and install ! Still waiting for a refund !

Oh but it's not your problem is it that you have my money & i have no product !! I'd say that is your problem

Guest
reply icon Replying to comment of Guest-1190984

Greetings Anonymous,

We apologize that your order was held by Customs in your country and this caused a slight delay. As your email confirmed, you did receive the products.

Glam Seamless works hard to track each and every order and we would never keep a customer's money.

Glam Seamless

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Anonymous
map-marker Tulare, California

Glam Seamless Hair Extension Review from Tulare, California

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I washed my hair three times with the glam seamless and had them professionally dyed and installed professionally. I thought the tape was good until the 3rd wash and 12 wefts came out!

I wrote to the company and demanded some new tape. If this is supposed to stay in while swimming and traveling?

I'm so dissapointed because they started falling out a day before my trip! What am I supposed to do now?

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Reason of review:
Bad quality
5 comments
Guest

Did they give you your money back??

Guest

All my clients get 3 -4 months out of my seamless lengths tape in exts . Comes down to experience & skill . If anyone is interested look on fb capelli Bella to see my work

Guest

I am on my 3rd set from this company. My stylist adds tape to the extensions and they stay in for months.

Guest

It comes down to application. If they're not applied by a trained professing they will fall out.

Guest

You are not the only one. Look good for a few days and then they fall out.

Often very embarrassing - while walking, while scratching my head, while swimming in a lake. Beautiful look, but oh not lasting.

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Anonymous
map-marker Winchester, California

Skin weft tape in extensions

I love love love their regular tape in hair extensions they are full root to tip, so I thought I'd try the skin weft tape in extensions for my top row for my new install. My hair is on the thinner side and I feel like the tabs were more viable on the top row.

The skin weft tape in extensions were very disappointing. At first glance I noticed that they had a lot of short wiry hairs about 1-2 inches from the tops and the tape was not adhered properly to the hair extension. In fact more than half of the 10 extensions that came in the pack were this way. I still gave them a shot, I press the tape to the back of each extension firmly before installing and sandwiched them together for my top row.

I have brown hair and these were supposed to look like they were coming directly from the scalp although there is a thin line of opaque tape along the top of each of the extension, this takes away the natural appearance all together. I also installed the regular tape in extension for the next two rows, these did not have the short wiry hairs sticking out at the top and the tape was well adhered. The hair was consistent root to tip.

Within one week 5 of the skin weft tape in extensions fell out while the regular tape in extensions are still strong without any slippage at all. The skin weft extension are not worth the outrageous price and are very poor quality.

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Reason of review:
Bad quality
1 comment
Guest

Hello,

We have not had any complaints with the skin wefts and we would like to assist you with this issue you are having. We value every single customer and we would like to see how we can help resolve this issue.

Please give us a call or email us at support@***.com so we can further assist you.

Regards,

Glam Seamless Support Team

Anonymous
map-marker Paradise, Nevada

Tape In Extensions Review

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They shipped my order, but it never arrived even though the tracking said it was delivered, and they wouldn't track it down or see who apparently signed for it or replace it when I complained. Basically stole several hundred dollars.
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Reason of review:
Order processing issue
Anonymous
map-marker Columbus, Ohio

Glam Seamless Hair Extension Review

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I bought the tape in extensions and mine were completely fried at the end, sooo frizzy!!! So unacceptable. Spent 250$!
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Reason of review:
Bad quality
Anonymous
map-marker Delray Beach, Florida

Glam Seamless - Hair Extension Review from Delray Beach, Florida

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I bought " extra virgin tape in hair extensions " from glam seamless. After putting them in at the salon I found out that their fake!

It's real hair mixed in with fake hair the stylist tested it and they tape didn't last! This company is a fraud , I will pursue legal action.

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Reason of review:
Not as described/ advertised
3 comments
Guest

Why do you reply and pretend to resolve the issue while offering new customers money off !!!! Take the hint new customers !!!

Deal with your current customers before trying to scam more people with fake hair. I hope everyone takes you to court !

Guest

Hi Aurore,

We have gone back and forth wishing to assist you. We have provided our best service.

You asked for a refund while also wanting to keep the hair. You currently still have the hair. We stand 100% behind our products. Our hair is 100% human hair.

We have our own procedures and measures of testing the hair. We would not sell fake hair or add fake hair to the mix. We are sorry you did not have a good experience. We will be more than glad to assist you or we can have our legal team assist you with any legal matters you may have.

Our products are 100% human hair.

Other customers: get a intro discount with code PC12 at checkout.

Marceline Akr
reply icon Replying to comment of Guest-1174115

YOU SEND OUT AWFUL DAMAGED DEFECTIVE HAIR AND THEN TELL THE CONSUMER THERE IS NO RECOURSE AND WE ARE STUCK WITH THEM. YOU GUYS SUCK AND I AM SPREADING THE WORD TO ALL THE WOMEN OUT THERE...STAY FAR AWAY FROM GLAM SEAMLESS!!!

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Anonymous
map-marker Export, Pennsylvania

Extensions do not stay in

I went to a professional and had them installed! Waited 3 days to wash and they all fell out after I washed my hair.

When I brush my hair with an extension brush the hair also tends to fall out! I am very disappointed in the money that I put out for these. I am also scrambling to get them fixed before vacation. Very disappointed.

My hair dresser recommended these to me.

I have never had a problem with Babe or Donna Bella....the tapes would not even stick together after I cleaned them after they fell out. DO NOT BUY total waste of money!!!!!!!

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Loss:
$375
Cons:
  • Quality of hair
  • Extensions
Reason of review:
Bad quality

Preferred solution: Full refund

2 comments
Marceline Akr

YOU SEND OUT AWFUL DAMAGED DEFECTIVE HAIR AND THEN TELL THE CONSUMER THERE IS NO RECOURSE AND WE ARE STUCK WITH THEM. YOU GUYS SUCK AND I AM SPREADING THE WORD TO ALL THE WOMEN OUT THERE...STAY FAR AWAY FROM GLAM SEAMLESS!!!

Guest

Hello,

We are sorry you are experiencing this issue-there seems to be an application problem-not a product issue.

Glam Seamless extensions do stay in with proper application done by hairstylists.

We work with hundreds of salons that use our hair everyday-we noticed that your hairstylist has never worked with our brand. Glam Seamless has a specific application technique that is only taught to hairstylists that take our education course. If tape extensions fall out it is because there is an application issue.

We would love to assist you and your hairstylist with any application questions you all may have.

We feel that with new tape and proper application the hair extensions will last and you will have a top notch experience with our extensions. Please contact us so we can assist you and your hairstylist with proper application.

Support@***.com and we will gladly take care of you to help you resolve the slipping issues.

Regards,

Glam Seamless Support

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Anonymous
map-marker Bayonne, New Jersey

Glam Seamless Hair Extension Review from Bayonne, New Jersey

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I've emailed customer service with no response. I purchased two packs of the beach wave tape in. Each in different colors. Both packs immediately started falling out and the curls washed out and became straight as soon as they got wet. Please please as a cosmetologist I should have known better. Do not buy from this company. Go to a reputable salon or even Sally's has better quality hair for half the price.
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4 comments
Guest

No return policy says it all

Guest

Hi,

We do not have any wavy hair orders for two packs of tape in wavy hair in NJ purchased within the past year. Nor do we never respond to any orders.

Not sure what you are referring to, we have no orders in Bayonne NJ. We respond to all customer inquiries to make sure that every one is taken care of. You can give us a call with your order # so we can better assist you.

Our hair is used and is for professionals. Please give us a call so we can help you out.

Guest
reply icon Replying to comment of Guest-1158563

Not sure why it says nj but I'm from Long Island ny and no neither one of my emails were answered

Marceline Akr
reply icon Replying to comment of Guest-1158563

YOU SEND OUT AWFUL DAMAGED DEFECTIVE HAIR AND THEN TELL THE CONSUMER THERE IS NO RECOURSE AND WE ARE STUCK WITH THEM. YOU GUYS SUCK AND I AM SPREADING THE WORD TO ALL THE WOMEN OUT THERE...STAY FAR AWAY FROM GLAM SEAMLESS!!!

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Metzli Oyn
map-marker Logansport, Indiana

Glam Seamless Shipping Service Review from Logansport, Indiana

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DO Not BUY! Hair is ok with the soft and shine but company is terrible . I I had payed 50 extra dollars s for next day shipping but it seems the company kept the money and shipped it a week later anyway. I also bought their blue tape. Horrible! Extenaions brushed out the next day even though I've had extensions done for years by another hair stylist and this is never an issue. Tried calling the company and the woman was rude rude rude saying they were not responsible for lost or damaged goods or late deliveries . Then what's the point of fast shipping ?!
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Reason of review:
Order processing issue
2 comments
Guest

Haha makes me laugh to read the same comments every time !

You pay for fast shipping & it takes longer than ever

Never mind it's not your problem is it Glam !!

Which celeb uses your hair?

I doubt it very much !!

Why would they? It prob wouldn't arrive anyway!

Guest

Hi,

We are sorry for your issues and we will gladly help resolve them and assist you in any way possible. We ship all orders same day M-F, and if you had overnight we always get it out right away unless your order was detected as fraud.

That will delay shipping if you don't get in contact with us. We do not control the carriers, if there is a delay we do not drive the trucks. 99% of our deliveries go our same day and arrive on time.

Also, tape in hair extensions never fall out the next day unless the proper application and preparation is not followed.

We will gladly answer any questions your stylist has, however, you did not contact us with issues of slipping. We have celebrities and top hairstylists using our hair, the product works well when used by a trained professional. They would not stand behind our product if it didn't work.

Please contact us so we can help you resolve any issues. We would love to help you.

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Resolved
Alyzah Rfz

Resolved: Glam Seamless Tape In Hair Extensions Review

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I have been ordering from Glam Seamless regularly for about a year. I have only dealt with a customer Rep her name is Paula Kay her an email I received from her on one occasion I talk to her on the telephone could have been maybe two occasions and once by email on two occasions that I know of or three I have not received the replacement tape in the package and her email said that she believes me but that everything is scanned i i dont think it is THEY DONT PKG PROFESSIONAL LIKE OTHER BUISNESSES In the warehouse and since this is my third or fourth time which it is not the 4th time but since its my 3rd or 4th time doesn't matter the point is is I reordered tape and just send an email I did not demand the tape be replaced but I let them know and one time they sent my hair so bunched up in such a small package you would like a 5 by 7 photo holder I called and let them know the hair was folded up and forced in this small pkg and its 20 inch to 22 inches long that I ordered This Paula was very indignant that I complained and I did no

that and I think because of that now I get an email that says she refuses service to me which I spoke to A consumer attorney and she cannot do that because I'm a disabled veteran and she knows that and I asked if there is a veteran discount 10% and she seemed to be very annoyed by that I have not been able to speak to the owner the CEO and hoping the owner reaches out to me this person has been very vindictive and now is retaliating because I sent an email letting them know I couldn't reach anyone by phone I had a wedding I had to attend this weekend and the tape did not come in the package with the hair extensions and I ordered two packages well over $300 and I continually order tape from them and Hair and this is how she resolves it she says that she refuses service to me!!!!

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Reason of review:
Order processing issue
1 comment
Guest

Disabled vet or not, try learning to use full sentences and complete thoughts before attempting to explain what is probably a valid claim. By posting this poorly written ramble you detracts from what may be a valid complaint.

Alyzah Rfz
map-marker Sparks, Nevada

Glam Seamless - Replacement Tape Review from Sparks, Nevada

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Updated by user Mar 20, 2016

I RECEIVED A EMAIL FROM A PAULA KAY ADVISING ME THEY CAN REFUSE SERVICE TO ANYONE AND THEY WERE REFUSING SERVICE TO ME BECAUSE I DID NOT RECEIVE THE TAPE IN MY PACKAGE WITH MY HAIR EXTENSIONS THAT I REGULARLY ORDERED EVERY 4 OR 5 WEEKS. IN THE PAST I HAD NOT RECEIVED...

Original review Mar 19, 2016
I have ordered Tape in Extensions from Glam Seamless and did not receive the Replacement tape I ordered and spent 3 days trying to reach Glam Seamless and no matter what time of day when they opened or up until they closed could I get a answer only Voice machine so I sent an email and I heard from a rep named Paula Kay she emailed me back and said, "We reserve the right to refuse service to anyone." That is how this company are resolved issues because in the past I had complained about how they mailed my extensions in a 5x7 envelope and I always ordered the 22 to 24 inch tape in hair extensions prior I did not receive the tape in my order with the hair extensions. When I first started with this company a year ago I had to return hair because it wasn't even near the color I thought were their picture and I had issued a review that the color wasn't even close This rep would not let me speak to the owner she said she was the manager I asked if she would have the owner emailed me she would not she was very rude to me when I called and she said they refuse service to me and I did not ever even going in person so that law does not apply Americana Restaurant and I did not go in their place of business screaming or yelling.

Per a local attorney they don't have any grounds to refuse service to me. The hair is ok quality butter Packaging has not been what you would expect for 22 to 24 inch hair extensions and if you do not receive a product you pay for I guess that will be the result they will refuse service to a customer that complained more than once
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Reason of review:
Order processing issue
2 comments
Guest

Refuse to deal with ?

Is that hiding? Bury your head in sand?

Avoid customers? What's that all about?

Refuse to deal with complaints more like ! I bet there's a lot ?!!

Guest

UPDATE: Faith/Lyell, we appreciate your feedback and we have resolved all issues with you. You continued to purchase more hair after this review, over 5 orders since then under a different name because you love the product so much.

Please update your experience with Glam Seamless, it seems as if you are very pleased these days.

We are so excited you have your Glam hair again and that we worked out all issues! You look fabulous!

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