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Glam Seamless - Hair return

I ordered the wrong extensions and this company happily accepted them back without any issues.. Even offering me a gift card so that I could order the correct ones.. I don't know to many companies that are willing to do so.. From what I saw the extensions looked amazing and can't wait to get the right ones to me..
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ID
#1107592 Review #1107592 is a subjective opinion of poster.
Reason of review
Good customer service
Alexandra, I think you have an excellent business model because there are many women who want hair extensions and then there also many out there who "need" them. However you have ZERO quality control. I was going to be one of your very best customers since I planned on...
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10 comments
Lucio
#1367086

Hi there my name is Christopher and I am hair stylist to just recently started using Glam seamless.

I was just curious to know more about what was wrong with your hair extension just said that you weren't happy with them but you didn't really say why. What did you order what was wrong with them?

Recently I have installed three sets of Glam seamless tape ins into different clients I have yet to have them come back for removal.

They were beautiful!

I have been doing hair extensions for 12 years.

Tape ins for at least 6 years. This is some of the best quality hair that I have used.

So I am interested to hear more about the inconsistencies before I invest further in this product thank you for your feedback and information looking forward to hearing what you have to say

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ID
#1094912 Review #1094912 is a subjective opinion of poster.
Product
Glam Seamless Hair Extension
Reason of review
Not as described/ advertised
2.0
Details
Glam Seamless - TOTAL RIP OFF!!!
I ordered my first batch of black curly tape-ins 10 weeks ago and they were beautiful. I re-ordered the same exact curls and color but this time I ordered 2 batches so I could do a full head of curls. Well once my stylist opened them we were shocked that they looked...
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6 comments
Anonymous
#1473755

They dont hold curl! DISSAPPOINTING

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ID
#1094897 Review #1094897 is a subjective opinion of poster.
Product
Glam Seamless Human Hair Extension
Pros
  • First order they sent me
Cons
  • Junk they sent me when i re-ordered
Reason of review
Not as described/ advertised
Loss
$500
Preferred solution
Full refund

Glam Seamless - Terrible!

1.6
Details
I have been wearing tape in extensions for 3 years now and have tried many different brands and never had issues. I found Glam Seamless on instagram and decided to order from them. Every time I wash them, i lose several of them every time. I even had my stylist *** the original tape them came with and tape them with what I've been using in the past and they are still sliding and falling out with every wash! I only use sulfate free shampoo and take good care of them but this brand sucks!! What a waste of money.. Not to mention, they thin out super fast and are stringy. $340 for nothing.. I wouldn't even give them 1 star..
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3 comments
Marceline
#1365385

I just got ripped off from them too! I just bought new hair extensions from a seller on ebay and they are gorgeous, only $35!

the seller is called FULLSHINE2015. Im never buying from anywhere else :)

Anonymous
#1379011
@Marceline

by the way i found another seller on ebay who sent me great curly hair:

Seller information

remyhair2016 (2392 )

these were LIGHTER in weight and that's what i needed since i have fluffy fine curls...the others kinds weigh my hair down but these are 40grams.

Anonymous
#1364090

Did you do any homework prior to ordering blindly from instagram ?

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ID
#1093057 Review #1093057 is a subjective opinion of poster.
Product
Glam Seamless Human Hair Extension
Reason of review
Bad quality
Loss
$342
Preferred solution
Full refund
1.0
Details
Glam Seamless - Day 3 and still nothing
Glam Seamless - Day 3 and still nothing
Glam Seamless - Day 3 and still nothing
First of all, I purchased my extensions monday. I went with this company because I was searching for a new brand of extensions. I saw their ig and thought I'd give it a try. Funny thing is, in 20 minutes of me asking for a color match I got a response by email. I...
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3 comments
Anonymous
#1361595

Hello,

We are sorry that the shipping courier had a delay, we cannot control the shipment once it is our of our hands. We will however work hard to get this resolved for you right away and we will call them on your behalf to make sure this product gets in your hands ASAP.

We make it very clear that orders after 2PM EST will ship the next day.

This is an issue that can be easily resolved, you will love the hair once it arrives. Please allow us the chance to work with USPS and get the hair, this is not an issue with Glam Seamless, but rather an issue with the shipping carrier - which is not apart of our business.

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ID
#1088635 Review #1088635 is a subjective opinion of poster.
Service
Glam Seamless Shipping Service
Reason of review
Order processing issue
1.0
Details
I wish I found this website prior to purchasing. The website claims they ship the same day if ordered before a certain time. That is not true as I have not received a confirmation or tracking number and I purchased them the night before. I have never had a company...
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ID
#1088101 Review #1088101 is a subjective opinion of poster.
Service
Glam Seamless Shipping Service
Reason of review
Order processing issue

Glam Seamless - Bad business

1.0
Details
I will no longer order from this company. Which is sad since I've reffered stylist to them. I had a $60 credit to use which had no stipulations. I called to place my order with my sale code. To then be told I can't use my credit. That makes no sense and is bad business. You can't offer a credit and decide when they can and can't use it. Bad business!! And you just lost my business.!! Thank you.;)
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ID
#1082084 Review #1082084 is a subjective opinion of poster.
Reason of review
Problems with payment
1.0
Details

Update by user Jun 28, 2017

This is not layered hair it is all one length. The bra clips are not removable.

Original review posted by user Jun 27, 2017

I am so upset. I purchased the GLAM Band which is advertised as a "Layered" halo extension. It has CLIPS that pulled out my hair and there is absolutely NO layering in the hair except the...
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1 comment
Anonymous
#1344490

The clips are removable and can be worn with or without. Please simply peel off the clips to wear as a regular clip.

ID
#1066522 Review #1066522 is a subjective opinion of poster.
Product
Glam Seamless Hair Extension
Reason of review
Not as described/ advertised
Loss
$300
1.1
Details
I have a very bad experience with this company.....very unprofessional costumer service!!! Aim a hair styles, i called this company to purshase two bundles of hair extensions 22 inches on different hair colors, the woman on the phone rush me like the was no time to...
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ID
#1060207 Review #1060207 is a subjective opinion of poster.
Service
Glam Seamless Shipping Service
Reason of review
Poor customer service
Preferred solution
Full refund
1.0
Details
I lost over $400 with these hair extensions, i bought the natural ones that are supposed to look natural like your scalp. The product is horrible, you could see the supposedly natural more than the regular tape in extensions. Also purchased the 22'' regular tape in...
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ID
#1054410 Review #1054410 is a subjective opinion of poster.
Product
Glam Seamless Human Hair Extension
Reason of review
Damaged or defective
Loss
$532

Glam Seamless - Terrible customer service and quality

1.9
Details
I've been purchasing Glam Seamless Hair Extensions for a couple of years. The hair was always very good quality until the last two batches I got. The first of the two, was terrible. The worst quality, crappiest hair I've ever received. It "crawled up" on itself, if that makes sense. I'd brush it out and then five minutes later, it would be a rat's nest again; as if someone backcombed all my hair. So, I contacted Glam's customer service and spoke both on the phone and through email with a woman named Chelle. After several exchanges and me sending images to her "specialists," I was given a $25 gift certificate and told to buy their conditioner. ARE YOU KIDDING ME? There was no conditioner on the planet that was going to save that hair! And, I had been using the same natural, paraben and sulfate free shampoo and conditioner that my hair dresser (who does nothing but extensions) recommended. Chelle was not at all helpful and really didn't seem to care that a long-time customer was so disappointed. She really didn't care. The second batch I ordered wasn't even close to the color on the web site. Not even close. So I went online to process a return, and it would only let me do an exchange. So, I got on the instant messenger and guest who it was? Chelle. The same uncaring, flippant, unhelpful CSR as before. I indicated to her that I wasn't interested in a store credit or exchange. I stated that I was done with Glam Seamless and wanted a full return. She stopped responding to my messages. Do not do business with this company. They will send you low quality products and then refuse to be helpful, or even feign that they give a ***, about your business.
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2 comments
Anonymous
#1356690

Wish I read this b4 I ordered? There goes my hard earned money

Anonymous
#1360909
@PissedConsumer1356690

Me too, this company sucks

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ID
#1054394 Review #1054394 is a subjective opinion of poster.
Product
Glam Seamless Human Hair Extension
Cons
  • Product and customer service
  • Current quality
  • Quality of hair
Reason of review
Bad quality
Loss
$150
Preferred solution
Full refund
Glam Seamless - To All Future Customers
Glam Seamless - To All Future Customers
Hello All, It is Alexandra Cristin, the founder and proud CEO of Glam Seamless. I wanted to come here to help all future customers feel confident about their decision to purchase Glam Seamless extensions. In this day and age a bad review goes a long way-but there are...
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5 comments
Marceline
#1365389

Alexandra,

I think you have an excellent business model because there are many women who want hair extensions and then there also many out there who "need" them.

However you have ZERO quality control. I was going to be one of your very best customers since I planned on ordering a new set of extensions every other month...that's $500 bimonthly.

But what you just sent me was so blatantly defective and the only remedy offered was $30 off my next purchase. This was absurd.

But in total honesty I am thrilled this happen. I just found an ebay seller all the way from China who sells hair a lot better than yours and for only $35.

I know, shocking. And this company has a money back/satisfaction guaranteed policy. That's the way you have customers for life. You take women's hard earned money and then disrespect them by offering them a tiny fraction off a future order when it is your fault the hair is in poor condition &/or FALSELY ADVERTISED.

I just do not understand how the hair you sent me could have been sent when it was so clearly defective. What is obvious to me is that you don't have people in your business who care about the quality, only the quantity :(

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ID
#1050148 Review #1050148 is a subjective opinion of poster.
Reason of review
Good quality
I buy almost everything online, this is actually the first time I've had my money taken, and received no product or response from customer service. I ordered shade samples, they just never came. CS didn't even respond to my emails. I buy a lot online, and this has...
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1 comment
Anonymous
#1319985

Hello,

We would never steal from anyone, it's not how we do business. You are talking about our $9 sample, which was shipped directly to you.

Please contact us so we can assist you. We are sure your order shipped out.

Email support at glamseamless (dot) com. We will gladly figure this out!

ID
#1038384 Review #1038384 is a subjective opinion of poster.
Service
Glam Seamless Shipping Service
Reason of review
Order processing issue
1.3
Details
I spent $400 on hair extensions with this company. The largest two problems that they have is that the hair sheds more than normal extensions ( so basically I am paying for a lot of hair that is falling out) and the tape is AWFUL. My stylist has been doing extension...
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4 comments
Anonymous
#1326817

Just a follow up to confirm that they never reached out to me as the manager indicated in this response. Despite having my name, order # and contact information. That seems dishonest to say the least.

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ID
#1032259 Review #1032259 is a subjective opinion of poster.
Product
Glam Seamless Hair Extension
Pros
  • Selection
Cons
  • Exchange policy
  • Extensions
  • How i was treated
Reason of review
Poor customer service
Loss
$500
Preferred solution
Let the company propose a solution

Glam Seamless Hair Extension Review

1.0
Details
I don't like these extensions at all. They have itched the entire time I ve had them in. They take forever to dry. And the ends are completely dried out and I don't even use heat on them. I've had them in for about four weeks and I cannot wait to take them out. It's a rip off. Get clip ins if u want extensions. I'm scared to see what kind of damages done to my real hair once I get them out
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ID
#1030553 Review #1030553 is a subjective opinion of poster.
Product
Glam Seamless Hair Extension
Reason of review
Bad quality