madison l Tkh

Bad Quality

Glam seamless has horrible hair quality - does NOT feel like real hair. The tape sections are far too large and too thick, and are uncomfortable. Which results in fake looking hair. The hair basically feels like straw after a week - POOR QUALITY. And the color faded and turned bleach blonde after two washes. Do NOT use this company for your extensions. Not to mention I paid for express shipping and didn't get the extensions in the guaranteed time frame. I purchased extensions from another site - one that wasn't even super high quality - and they were ten times better than Glam Seamless. Don't waste you're money with this company - you will definitely be disappointed. And Customer service basically said too bad, our hair always fades, we don't refund for that!
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Loss:
$40
Reason of review:
Bad quality

Preferred solution: Full refund

Anna C Jko

Horrible return policy

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You cannot actually look at and feel the hair before returning. I want see the hair out of the box but if the deal is broken- you cannot return. I cannot really tell what the color is but don’t think it’s a match. I can only get a credit and have to pay $12.95 for shipping. I need the hair for an event coming up and now will not have time after waiting for the credit to hit and trying to order again. Will not use this company for extensions ever again and would not recommend.
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Isabella P Vne

Very Disappointed

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I spent over $400 for a product that 1) was NOT truly seamless, as they would have you believe. Seamless hair extensions look like they’re growing straight out of the root. These are weft extensions with a very thin, skimpy row of hair lying over the top so that it covers the plastic weft, but if you move that thin layer, you can clearly see they’re just plain old tape-ins Which brings me to point 2) these TAPE INS (masquerading as skin wefts) are some of the skimpiest I’ve ever bought. The weft is so thin and cheap that I was looking for volume only, and after spending $400 on hair, I didn’t have enough to get the job done. 3) I could, and would spend $400+ on very high quality hair, because it lasts for many, many years (just like the hair on your head). What I would NOT spend that kind of money on - would be cheap Amazon hair that you have to throw away after one use because the hair is matting and tangling - which is exactly what happened. FOUR HUNDRED DOLLARS, PEOPLE - AND THIS HAIR LASTED THREE WEEKS! 4) I waited for MONTHS for these nasty, thin, skanky things to come in stock. Imagine how disappointed it would be to wait for months on end, constantly checking back to see if they’ve replaced their stock of “seamless” extensions, only to spend hundreds of dollars for hair that is NOT seamless, and looks absolutely disgusting and is unwearable. You guys should do the world a favor and shut your doors. You misrepresent your product at the expense of your customers. Don’t buy from them!
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Reason of review:
Bad quality
Linnae Gqa

TO the owner of Glam Seamless in reply to your post

nice try Miss owner of Glam Seamless but I am not a competitor or salon owner, I am a customer who wrote an honest review of my experience with Glam hair and it was not positive. From customer service to the hair itself, my experience was horrible, and for you to dismiss that by saying these reviews are simply "competitors" is quite laughable. I never write reviews, it takes alot for me to the put the effort to do that and I think you're seeing there are others who had such a bad experience they wanted to warn others which is the reason for a public forum.

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1 comment
Guest

Totally agree! This is a company that could really be great and choose not to be.

The hair is a disgusting ratted mess. People will learn eventually of how bad the hair is and the company will go out of business. I feel awful for other people getting ripped off. I would NEVER wear this hair again.

It’s just not good. If a company doesn’t stand behind the product that tells you everything you need to know.

Anonymous

Horrible

I ordered the Beach Blonde (613) clip in hair extensions. When they first arrived they looked beautiful.

They were thick from top to bottom which was awesome. The hair was a little too warm and didn't match my hair perfectly so I washed them with purple shampoo. Literally after the first wash the hair was ruined. It felt like straw and was frizzy.

I was so disappointed. I have washed many of my clip in extensions with the same purple shampoo and none of them felt like this after. I feel robbed. Lastly, these are the most uncomfortable clip ins I have ever put on my head.

They don't even lay flat.

(I have been wearing/messing with clips ins for over 5 years. I would say that I am pretty experienced with them).

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justine C Xog

Horrible Customer Service and an Unfair Return Policy

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In March, I ordered $400 worth of tape in extensions based on this companies Images/Videos of their product. I received the first order and was completely dissatisfied as it was not even a close representation of the product online.

I sent it back and had a conversation with a representative who asked me to email her pictures of my hair so she could guide me on what to order. I then put out $400 more and order what she recommended. The second shipment comes and still no match. I take it to my hair stylist to see what she can do to try to match my hair to the extensions so I don't have to once again return and re order.

She tones and colors my hair which cost me $190.00 and still it wouldn't match the extension because the extensions were such and odd tone, almost blush. I email glam seamless and explain to them in detail my frustration and how their images are not an accurate representation. They agree to send me a return label but fail to mention that they will not be returning my money. Weeks go by and I receive nothing.

I email and call glam seamless and they inform me that due to their company policy they will not be refunding me and that I should have asked for a "color match." even though I completed a color match with their representative prior to the second order. All I want is a refund after two attempts at ordering with them and now $1000 of my money out in hair. They refuse to refund me and keep recommending I re order.

I don't want to order. I just want a refund :(

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Loss:
$1000
Reason of review:
Poor customer service

Preferred solution: Full refund

2 comments
Gesel G

A class action lawsuit needs to happen. This is going way too far :( That's a lot of money they took from you!

Ayub Uko
reply icon Replying to comment of Gesel G

Gesel I 100% agree with you.

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fiorella v
map-marker New York, New York

WORST HAIR IVE EVER SEEN

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I bought 5--$ worth of tape ins and spend 200 to get them installed. The first time I tried to flat iron the hair it completely burned, turned black and crispy and broke off. These are not 100% human hair as advertised, I had to get them taken out and I sent them back for a refund after showing them the photo of the burnt crispy hair they gave me my money back. I still wasted 250$ and my time to get them installed and removed! Do not purchase this hair! They are scammers and the claims on the website about being the best hair etc. etc,. are all FALSE!!!!
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Loss:
$500
Cons:
  • Hair quality
Reason of review:
Bad quality

Preferred solution: Full refund

Anonymous

Disappointed with this brand of tape in extensions

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Glam Seamless - Disappointed with this brand of tape in extensions
Glam Seamless - Disappointed with this brand of tape in extensions  - Image 2

Good Morning to whom it my concern, I had purchased glam seamless extension about 8 weeks ago and I’m very disappointed with the quality and how expensive they were. I am a licensed hair dresser and I’ve used multiple different lines of extensions I’ve read the reviews on your website they seemed like a really good quality but since day one I have not been able to curl them, they get tangled and matted.

One of the main reason why I wanted to try your brand was because it states on your website that these extensions “don’t shed” and stay thick and feel full. I had to take out my extensions due to the fact that they shaded so badly and look terrible and very thin. I bought 22inches and due to the shading there about 16 inches now. I don’t know if maybe I had gotten a bad batch but the amount that I paid for, for these extensions I feel like I deserve my money back because I only got one use out of them because now they are so thin and short there is no point of me to put them back in.

They thinned out so bad that they didn’t even blend with my natural hair. Another thing is I always curl my hair and for the past 8 weeks I haven’t been able to style my hair the way I wanted to.

I would really appreciate some returning my email, I feel like this was unfair to me and this was a bad experience. If I could give a no star I would, do NOT buy these extensions Sally’s beauty supply has better quality and its $100 cheaper!

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1 comment
Guest

They don’t seem to give a crap about their customers; it’s like once they got your money , you’re dead to them and just an annoyance, better business bureau needs to be called, they are taking advantage of people, I haven’t purchased this product because of the reviews, but all of you who got burned by this company should get together and sue this company , *** they treat people this way

Bina D

Worst hair quality

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Hair was great for the first 2 weeks now it’s shedding like crazy and feels like ratty doll hair. Will never buy again!
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Reason of review:
Bad quality
Anonymous

BEWARE - TERRIBLE PRODUCT and DECEPTIVE WEBSITE

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First off I would like to say that I wish I would have stumbled across this consumer review website before I had purchased from Glam Seamless! Because I certainly would have stayed clear.

I'll keep my review short and simple. There are absolutely no returns on the hair (original and unopened), you will receive credit only so you are stuck purchasing from this company and they only allow one color exchange for hair extensions! This information is not clearly stated prior to checkout - usually companies that have such a strict policy will make this information known to the consumer prior to purchase. You would actually have to read their "refund policy" who does that?

I purchased the "Remy rooted tape-in 20," initially the hair is beautiful - soft and full! But after the first wash it wash extremely dry and a few weeks later it started to matt - horribly. I don't believe this is human hair at all, it feels synthetic, smells fake and is very dry. I've never experience hair extensions matting and tangling - ever.

I use premium products (paraben and sulfate free), I wash my hair every few days and deep condition it as well. There is no hope for this hair!

I will certainly not be a repeat customer. Beware and stay away!

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Loss:
$350
Cons:
  • Extensions
  • Current quality
Reason of review:
Bad quality

Preferred solution: Full refund

Anonymous

The worse experience ever!

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Glam Seamless - The worse experience ever!
I had contact the company inquiring about blue tape replacement tape! Is a chame the kind of people they’ve working answering the emails, what a bad response I received will attached screenshot, and the worse part the new replacement tape tabs don’t work I’m finding my self retaping every time I wash hair!!!!!!!! Not GOOood!!! ️️️Read the email attached!
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Reason of review:
Bad quality
Anonymous

Terrible

I ordered a sample color ring to use to match my hair color and go for a consult with a hair stylist. Although I had hoped to move forward with tape-in hair extensions, once completing the consult with my stylist, it was decided that moving forward with extensions would not be the best idea for my hair.

I reached out to glam seamless to ask how to return the sample ring, to which they responded with their no refund policy. While I understand the no refund policy on anything that could actually be used, that policy makes no sense for a product that's unusable, such as the sample ring.

They still refused to refund the $50, leaving me with a product I could never and will never have use for. Terrible customer service in my opinion.

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Anonymous

Terribly Disappointed!

Glam Seamless - Terribly Disappointed!
Glam Seamless - Terribly Disappointed! - Image 2

My beautician bought supposedly the best Indian hair from Glam Seamless! She used tape ins!

When she showed me the hair, it was fine & silky & the same color as my hair (blonde)! However, once the hair was washed, conditioned & dried, the “true texture” came out! The extensions were not fine nor smooth nor silky but got tangled up in my real hair! Within 5 weeks, all of the tape ins had naturally fallen out & I had half a head of my real hair left besides it being 2 inches shorter!

Will post a photo at Christmas of me on the far left with my extensions & a photo now (a month later)!

I had thin hair before but never this thin & hair two inches longer before my hair got tangled up & broken from these extensions! Even used the right products & the right brush, but my hair will take at least a year to recover its thickness & to grow back!

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Reason of review:
Bad quality
Anonymous

Horrible customer service.

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The worst customer service that there is.
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Reason of review:
Poor customer service
Anonymous

Exchanges are a nightmare

Wish I had read this site first. It took days before they responded to my request to return, and another week or two to send the return label.

They when I asked about the difference in price - the new ones I chose were cheaper, they charged me $15 MORE than they were going to charge me the day before, just because I asked.

Worst customer service ever!

Not to mention the hair is of the same quality or worse than many others I have ordered that were MUCH less. For example Donna Bella hair is about 1/3 the price as Glam, and better quality.

I would never buy again from this store.

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1 comment
Guest

Did you open your box and then try and return it? i just received my extensions and i opened the box to see if the color matched.