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Sent the wrong color and wouldn't fix it! Crap company! | Glam Seamless review

What a joke company! I've ordered extensions from them two times in the past and they sent me the completely wrong color. I sent it back to them and they sent me back the EXACT same extensions with my note included back to me. They are refusing to exchange for the correct color. HORRIBLE CUSTOMER SERVICE! SAVE YOUR TIME AND MONEY!
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Review
#1284736 Review #1284736 is a subjective opinion of poster.
2.5
Details
Poor customer service after product came undone - Glam Seamless review

Update by user Jul 12, 2018

7/11/18 update: NEVER heard back from Glam Seamless. I see their post on social media and they literally delete all negative reviews.

Original review posted by user Jun 12, 2018

I reached out to the Glam Seamless team when one of my tape-in extensions became 'undone' after their first wash. There was no heat...
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4 comments
Anonymous
#1533718

donna bella or bellami. These are very real complaints and I'm glad I saw them prior to ordering

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Review
#1278706 Review #1278706 is a subjective opinion of poster.
Cons
  • Customer service
  • How i was treated
Reason of review
Poor customer service
Loss
$140
Preferred solution
Full refund
Tags
  • Glam seamless review
  • Glam Seamless Scam
  • Glamseamless Review
  • Glam Band Review
  • Human Hair Extensions
Wish I had read this site first. It took days before they responded to my request to return, and another week or two to send the return label. They when I asked about the difference in price - the new ones I chose were cheaper, they charged me $15 MORE than they were...
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1 comment
Anonymous
#1591092

Did you open your box and then try and return it? i just received my extensions and i opened the box to see if the color matched.

Review
#1278368 Review #1278368 is a subjective opinion of poster.
Product
Glam Seamless Hair Extension

Horrible customer service. | Glam Seamless review

2.0
Details
The worst customer service that there is.
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Review
#1266424 Review #1266424 is a subjective opinion of poster.
Service
Glam Seamless Customer Care
Reason of review
Poor customer service
1.0
Details
DO NOT BUY FROM THIS COMPANY - Glam Seamless review
DO NOT BUY FROM THIS COMPANY - Glam Seamless review
First off I would like to state I am a licensed cosmetologist, I have been wearing hair extensions for over ten years. When I first purchased from this company back in 2016 the hair was amazing, it lasted over a year! My issue with the company was their tape. This tape...
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7 comments
Anonymous
#1627938

I purchased tape in hair from Glam and each piece has more hair than other companies selling tape ins but the glam seamless did not hold up and had many different types of textures in each seamless piece. They also started developing split ends all over the hair .

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Review
#1256501 Review #1256501 is a subjective opinion of poster.
Product
Glam Seamless Human Hair Extension
Reason of review
Bad quality
Loss
$379
Preferred solution
Full refund
1.0
Details
In March, I ordered $400 worth of tape in extensions based on this companies Images/Videos of their product. I received the first order and was completely dissatisfied as it was not even a close representation of the product online. I sent it back and had a...
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2 comments
Gesel G
#1486324

A class action lawsuit needs to happen. This is going way too far :( That's a lot of money they took from you!

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Review
#1255626 Review #1255626 is a subjective opinion of poster.
Product
Glam Seamless Hair Extension
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Full refund
nice try Miss owner of Glam Seamless but I am not a competitor or salon owner, I am a customer who wrote an honest review of my experience with Glam hair and it was not positive. From customer service to the hair itself, my experience was horrible, and for you to...
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1 comment
Anonymous
#1480730

Totally agree! This is a company that could really be great and choose not to be.

The hair is a disgusting ratted mess. People will learn eventually of how bad the hair is and the company will go out of business. I feel awful for other people getting ripped off. I would NEVER wear this hair again.

It’s just not good. If a company doesn’t stand behind the product that tells you everything you need to know.

Review
#1249327 Review #1249327 is a subjective opinion of poster.

Worst hair quality | Glam Seamless review

1.0
Details
Hair was great for the first 2 weeks now it’s shedding like crazy and feels like ratty doll hair. Will never buy again!
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Review
#1249263 Review #1249263 is a subjective opinion of poster.
Product
Glam Seamless Hair Extension
Reason of review
Bad quality

Won't hold curls | Glam Seamless review

Tried 3 different irons, high end tomlow end, tried clipping the curls for 1 hr with pins, hairspray, etc. Beach wave spray, CANNOT get them to hold curl!! Frustrating!
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Review
#1246134 Review #1246134 is a subjective opinion of poster.
Product
Glam Seamless Hair Extension
Reason of review
Bad quality
Hello, I am Alexandra Cristin, the founder and CEO of Glam Seamless. I created the line because I personally have fine hair and have always wanted to wear amazing hair that wasn't to expensive. Until this day I STILL wear our hair. We sell over 6000 orders per month...
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6 comments
Anonymous
#1502855

Well Alexandra, that's a nice try on your part but I'm more apt to go with the 100 reviews and pass on your product. Just because you sell a lot of "hair" doesn't mean it t isn't *** like these reviews are stating.

It looks to me like your company got greedy and switched to a cheaper supplier...happens all the time.Also, most people don't take the time to write reviews just because there's 100 bad ones here it DOESN'T mean THOSE are the ONLY COMPLAINTS I'm sure there are thousands if not tens of thousands, you just don't hear about them, at least not here on this site ( there's many more complaints btw see Google ) not to mention the people who call in, send emails, say nothing and never come back just for starters.And "celebrities wear them" so what? Tells us nothing.

And if the do wear them it's prob as bly a one time purchase to never return!No celebrity would CHOOSE Frankenstein hair unless it was for a horror movie part!Id like to hear from some of those celebrities, why don't you ask them since they're such great customers to write a review after wearing them for a month. This way we can be confident your not just trying to save your reputation.Better yet, get some regular, long term customers to send in videos of their experience, some documentaries, some more reviews....after 2017 not prior when your hair was not from horses or drains or doll manufacturers.

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Review
#1246074 Review #1246074 is a subjective opinion of poster.
Reason of review
Good customer service